paypal - unable to login to my account

Discussion in 'PayPal' started by abinesh, Jun 28, 2008.

  1. #1
    i was using a personal account and till this evening everything was fine. but i got a pm from a person stating he has paid me, but i did not find any mail in my inbox. I was a little doubtful and so i tried to open my paypal account but i was not able to open it.

    What do i do now ? Does this mean my account was hacked and my account closed ? Some one do help...
     
    abinesh, Jun 28, 2008 IP
  2. jarral

    jarral Peon

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    #2
    CAll paypal first then police
     
    jarral, Jun 28, 2008 IP
  3. nitinleew

    nitinleew Well-Known Member

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    #3
    Sometimes I received money also did not find any mail in my inbox..But I dont know why U cant login to you account..:confused:dont worry.I think there is something wrong with paypal..
     
    nitinleew, Jun 28, 2008 IP
  4. abinesh

    abinesh Banned

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    #4
    Some one had hacked into my paypal account, changed my primary email to his and had even sent himself a 100$. My call to paypal was the only one that saved me from going bank rupt. I got back my account .... thanks for the help offered
     
    abinesh, Jun 28, 2008 IP
  5. DsCreaTionS

    DsCreaTionS Banned

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    #5
    That means you got a keylogger on your pc if he knew ur secret questions.. Get spybot and avg do scans on ur pc..
     
    DsCreaTionS, Jun 28, 2008 IP
  6. superdigg

    superdigg Active Member

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    #6
    yes , maby you have a keylogger on your pc like prorat or proargent or sub7 , firstly make a scan of your pc , it's possible that you was hacked .
     
    superdigg, Jun 28, 2008 IP
  7. !Unreal

    !Unreal Well-Known Member

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    #7
    Could be a technical issue. Does it say that you have an incorrect password? If not it could be that your browser is not accepting the Paypal cookie if you just get logged straight out.
     
    !Unreal, Jun 28, 2008 IP
  8. nafishasan60

    nafishasan60 Well-Known Member

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    #8
    Quite same situation happened with me. Someone hacked my paypal account, transferred all my money to his account and closed my verified paypal account. I called to paypal but yet to receive any reply from them. How much time it take for you to get back your account and money?
     
    nafishasan60, Jun 28, 2008 IP
  9. abinesh

    abinesh Banned

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    #9
    The hacker managed to trace my password again ( i changed it yesterday after restoring my account ), and he has closed my account today. I just dono how he managed to do it... i scanned my comp and still found no malware or nothing of that sort.

    I just have one question... what are my chances of getting my paypal account restored and my money back ?
    What other steps should i follow to stop this from happening again ?

    Help me guys... Do help !!
     
    abinesh, Jun 29, 2008 IP
  10. websiteseller

    websiteseller Banned

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    #10
    they are spammer hack a/c
     
    websiteseller, Jun 29, 2008 IP
  11. mentos

    mentos Prominent Member

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    #11
    Reformat you PC to get rid of key logger
     
    mentos, Jun 29, 2008 IP
  12. getjimmy

    getjimmy Prominent Member

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    #12
    Looks like u used some cheap or free antivirus,u better format ur PC and install windows again.
     
    getjimmy, Jun 29, 2008 IP
  13. abinesh

    abinesh Banned

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    #13
    i was using updated windows defender and bitdefender mate.. and yes i was going to format my pc... and what about the money, is there any chance of my getting back the money , now that he has closed my account ??
     
    abinesh, Jun 29, 2008 IP
  14. getjimmy

    getjimmy Prominent Member

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    #14
    Never used bitdefender,try to use Kaspersky,best antivirus out there.Call paypal and tell them everything,hopefully they will restore your account soon.
     
    getjimmy, Jun 29, 2008 IP
  15. abinesh

    abinesh Banned

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    #15
    thanks for the support jimmy bhai ! i called paypal...looks like its weeekend for them... am waiting for the sun to rise on a monday morning for them ! :-]
     
    abinesh, Jun 29, 2008 IP
  16. TheOwner

    TheOwner Active Member

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    #16
    just email paypal to close your account immediately for safety purpose.
     
    TheOwner, Jun 30, 2008 IP
  17. getjimmy

    getjimmy Prominent Member

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    #17
    His account is already closed by hacker and he want to get it back.
     
    getjimmy, Jun 30, 2008 IP
    TheOwner likes this.
  18. TheOwner

    TheOwner Active Member

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    #18
    His account password / email may have been changed, and may being misused ?
    It is not mandatory, that hacker, will close his account, without misusing. :confused:

    :confused: :confused:
     
    TheOwner, Jun 30, 2008 IP
  19. mfashraf

    mfashraf Active Member

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    #19
    just format your computer and like getjimmy said, get a better antivirus and also a firewall.. im using zonealarm and its pretty good.. just make sure u don't click allow for every single access.. lol
     
    mfashraf, Jun 30, 2008 IP
  20. nafishasan60

    nafishasan60 Well-Known Member

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    #20
    As I already informed I am also a victim like you of some hacker who hacked my money and closed my account. I have found that the same thing is happening to some other people also who informed about it in other forums.

    Contact With Paypal:
    I have already called Paypal 2 times, emailed them 5 times but not a single reply yet.

    Suggestion to PayPal:
    I don't know how they are going to react to my situation. I think paypal needs a dedicated Live customer support section who can deal with this kind of situation. They should be quick so that this kind of hacking can be minimized and paypal users will get more benefit.

    Use of Antivirus,Antispyware, Anti Keyloggers or Internet Security Software:
    I have contacted and described some of my friends about my situation of getting paypal account hacked. They advised me to use some Antivirus or Internet Security Software. After that I have tried various Antivirus and Internet Security Software with their latest database update. But the matter of sorrow is that I found my computer clean all the times.
     
    nafishasan60, Jun 30, 2008 IP