Pulse Internet / Tagbridge Warning

has anyone actually got their site back online yet???

 

I was given a lot more than 1 hour of notice, I received the email at 23.27 GMT; new IPs issued at 5am GMT.

Cameron and Jamie are both working, again, around the clock to ensure full service is restored as quickly as possible. Until then I ask that everyone be patient, as soon as I have any news I will post more here.

 

im glad you received your email early however it was exactly 62 mins for me which is unacceptable....I may have to wait another 48 hours for my new ip's to resolve

 

i have my site and vps off-line since 3 days ago

and nobody help me

i am really disappoint

and support for lxadmin is very bad
sorry

 

@preservance

maybe you didn't update the ips?

 

now its work

thanks

 

all of us host on pulse have this problem , but i think they fixed well now, and they always answer my question

 

LXAdmin has been taking a LOT more tweaking to get it to fully work with the IP changes.

 

Hi there,

I can confirm that ALL VPSs are currently operational and normal service has been resumed. I apologise sincerely for the disruption following our IP issues, and can assure you that we are now looking forward to offering the high quality service you have come to know and expect.

If anyone would like to chat to me further regarding the recent outage or for any other issues, please feel free to add me to MSN messenger and I will be delighted to discuss anything you wish.

I'd like to extend a personal thanks to our clients for providing us with their continued support and patience whilst we experienced the outage and in the day or so afterwards it took to get everyone cleared up as far as licences etc go.

Once again, my thanks and apologies for the inconveiniance caused.

Jamie Wyatt

 

This is LIPS service, he only nice if he ask the money from u, NO SUPPORT , OVERSELL SERVER, NO REPLY ON TICKET

 

Do you have some ticket numbers that I can look into?

 

cody_salter : i know u are different. im respect u, u always answer people question at DP , but not with cameron and jamie.


View Ticket 172 & view Ticket 171

 

Hello everyone,

I am back with updates.

The transition of management is complete but we still have a lot of work to do.

The new ticket system is up, if you had open tickets in the old system, please submit a new request to support@tagbridge .net as we won't be monitoring the old system.

I will send out an email to everyone with the current status and future changes shortly.

Just so everyone knows... your current pricing will not change. What you are paying now is what you will pay 10 years from now. The plans may change but at the moment we have no plans on changing them around.

Things we will be offering shortly with Tagbridge VPS's are DirectAdmin, and Virtuozzo platform (if requested).

As always, questions are welcomed.