What happens when a customer asks for a refund?

Discussion in 'ClickBank' started by bigkhong, Jun 22, 2008.

Thread Status:
Not open for further replies.
  1. #1
    Does clickbank go into my account and take out the money I earned for a commission? Or is that the publisher's problem?
     
    bigkhong, Jun 22, 2008 IP
  2. Swerd

    Swerd Active Member

    Messages:
    1,657
    Likes Received:
    25
    Best Answers:
    0
    Trophy Points:
    90
    #2
    forward the CB sale notification email to >> done ;)
     
    Swerd, Jun 22, 2008 IP
  3. nadavs

    nadavs Active Member

    Messages:
    657
    Likes Received:
    17
    Best Answers:
    0
    Trophy Points:
    58
    #3
    When the customer asks for a refund, a marvelous thing happens and money just appears in his credit card again. Oh, yes, ClickBank takes away this money from the publisher and the affiliate. They can't just give money to you and the customer.

    nadavs
     
    nadavs, Jun 23, 2008 IP
  4. badd

    badd Banned

    Messages:
    64
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #4
    if the customer bought from your link the money is taken off your clickbank balance
     
    badd, Jun 23, 2008 IP
  5. vampire

    vampire Active Member

    Messages:
    139
    Likes Received:
    3
    Best Answers:
    0
    Trophy Points:
    58
    #5
    I haven't got my first cheque yet cause of 4 refunds:(
     
    vampire, Jun 23, 2008 IP
  6. hornetss

    hornetss Peon

    Messages:
    735
    Likes Received:
    2
    Best Answers:
    0
    Trophy Points:
    0
    #6
    Thats a lot of refunds
     
    hornetss, Jun 23, 2008 IP
  7. Zibblu

    Zibblu Guest

    Messages:
    3,770
    Likes Received:
    98
    Best Answers:
    0
    Trophy Points:
    0
    #7
    If there's a refund it's as if the commission never happened. The money is taken back from the publisher & the affiliate and given back to the customer.

    This why Clickbank keeps an "allowance" hold on some money in your account - to cover possible refunds.
     
    Zibblu, Jun 23, 2008 IP
  8. baumann93

    baumann93 Peon

    Messages:
    2,268
    Likes Received:
    60
    Best Answers:
    0
    Trophy Points:
    0
    #8
    I think this question is answered :) the bottom line is this: refund means no one, vendor or affiliate will make any money - the customer will have the amount paid refunded back :)
     
    baumann93, Jun 23, 2008 IP
Thread Status:
Not open for further replies.