Hey what a coincidence, I'm going to Vegas in a month or so. How soon do you think it will take the courts to file a case against me if I commit libel right now?
My Name is Christopher Downs and i am the director of Christopher Downs Enterprises Limited (A Company Incorporated under New Zealand Law) and i am pleased to announce that we have successfully acquired BMLHost with effect of 1st June 2008 NZST. Based in New Zealand, Christopher Downs Enterprises Limited is dedicated to providing customers with the best possible customer experiance. We look forward to a business relationship with all current customers of BMLHost, over the next few days i will be contacting each customer discussing their current website, hosting situation and introducing myself. I would like to note the above post from the former owner is completly factual we have a client base of 11 customers currently and with changes being made we hope to add more When i took over BMLHost the server was damaged beyond repair i am currently working to resolve this issue with both Cameron & James who have shown the upmost professionalism at all times. They both understand the position i am in and are doing everything to recitifty faults left by the previous owner. Having worked in serveral hosting companies and also in several large NZ Based and global coporations in the past 6 years i have never seen such bad communications and managment as i found in BMLHost. We are currently working to migrate BMLHost into the Christopher Downs Enterprises Server Farm and we thank both Cameron and James for their professionalism over this time As a final note the management of Christopher Downs Enterprises Limited will not stand by any acqusations made by the previous owner of BMLHost and remind you that we are no way affilated with Adam the former owner of BMLHost
Sorry for bump, but the fact that netxservers couldn't even fix the problem correctly with the servers even with an entire reformat and replacing the hard drive, then configuring the server for me still makes it my fault, even tho the new owner of the server is still having problems when I was told it was fixed?
Oh man, really, go away. You stuffed it so bad that the problem has come back. Even cPanel can't fix it! We are working with Christopher to fix this problem and I don't think your input is needed any longer.
no because i am getting the blame for this, and then one of your support said that they done an entire format on the server, and changed the hard drive hardware, and the problem still exists. which means this could be a problem to do with the server it's self. and i get the blame for this and it is annyoing me.
Excuse me but when and where did any of my support staff state any of that? No format was done and no hard drive was changed. If it was then there would be no customer data left, which there is.
so that what james burton (claimed to be your tech guy) said in a reply to my ticket: "It seems that the FSACK was corrupted really badly. They are getting all the files/settings from the hard drive, reformatting it and replacing it. This should be done in 4 hours. Please check to see if it's online then." and another reply from him: "Hello, It seems to be working fine. What seems to be the problem?"
So u telling me they didnt reformat, but james told me they reformatted and replaced the HDD, which is your tech guy who deals with this.
This is what the datacenter had told us. We asked them to backup, format and replace which was their advice, and when it was done, they just gave us the answer of 'done'. It was not until a week or 2 ago when we were told that it wasn't a replacement that was put it, it was infact just a FSTAB problem again hence this problem.
but the same day, james told me that they had replaced and reformatted it. so basically now he is the one which is telling lies, he shouldn't have said this unless he knew fully well that this was done.
OK, usually if we tell someone that we want X done, and we get a reply of 'done' it usually means that X is done. Also, it was a solution to the problem wasn't it? Anyway, I'm not going to post here anymore as this isn't really helping anyone.
yea it is helping everyone one, it just shows them if they should be able to trust a host or not. and also i hope you understand that the problem occurred again when i didnt do anything that time, it just shows you may need to have a word with your datacenter and tell them that they may need to hire someone who is acctually trained to fix servers instead of fu****g them up even more.
hdd issues happen on a daily basis in a datacenter 9/10 they companies are asked to fix them wihtout replaceing them this is not good becuase if they fix them its only going to be a temporary fix.but you fluffed up the hdd's in the first place which caused and underlieing fault to arrise so get other yourself and buy yourself some hardware and colo it then come back to cameron and say sorry after a month or 2 when you hdd's have issues
I think this is what he meant: "Hard drive issues happen on a daily basis in data centers. 9 times out of 10, the companies are asked to fix them without replacing them. This is not good, because if they fix them, it's only going to be a temporary fix since you fluffed up the hard drives in the first place. That is what caused the underlining fault to arise. So get over yourself and buy yourself some hardware and cool it. Then, after a month or 2 when your hard drives have issues, come back to Cameron and say sorry." No offense sentest. I am just trying to be helpful as it took me a whole five minutes to decode what you were trying to say.
Cameron is a great guy. Even tho I'm not his client, he has helped me a lot in many issues I've had and telling me his opinion about many hosting providers. I would recommend them.
ok, sorry to start it up again: so if it was an issue with a hard drive, then he basically said it's their fault.