Problem with hosting company

Discussion in 'Web Hosting' started by kineticdc, May 21, 2008.

  1. #1
    My site Kinetic Die Casting has been hosted since 1997 by the same company. Everything has been good (somewhat) with our relationship. My site has about 100 html and php pages. I used to get a little downtime but they changed servers and now the downtime has decreased.

    I have a new problem. I recently installed my Manufacturing Directory, a Phpld directory. Now my site has gone down a few more times because my hosting company stops access to my directory when the bandwidth increases. I have been marketing my directory a lot and last month I used 6GB of bandwidth. My host shut my directory down twice saying it is a "bandwidth hog" Tonight it is shut down again.

    What Should I do?
     
    kineticdc, May 21, 2008 IP
  2. domainer_10

    domainer_10 Peon

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    #2
    thats pathetic of your host, 6GB its nothing.
     
    domainer_10, May 21, 2008 IP
  3. cmanns

    cmanns Peon

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    #3
    Get a new host :p

    6GB is nothing, our sites do 6gb in a half hour lol.
     
    cmanns, May 21, 2008 IP
  4. hillord

    hillord Well-Known Member

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    #4
    use a dedicated server
     
    hillord, May 21, 2008 IP
  5. jayshah

    jayshah Peon

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    #5
    Just move to another company. They're probably on some lame 1997 server with 50GB Bandwidth :/
     
    jayshah, May 22, 2008 IP
  6. xous

    xous Active Member

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    #6
    1. Start downloading a site backup now.

    2. If your domain is registered via your host (either directly or via a reseller) I would highly recommend transferring it to a different registrar. Even some of the better hosts drag their feet on things for a customer that is leaving best get it done beforehand.

    3. Talk to your current host about upgrade options.

    4. Compare their offer with other hosts. Try checking webhostingtalk.com.
     
    xous, May 22, 2008 IP
  7. kineticdc

    kineticdc Peon

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    #7
    Thank you for the input. Very valuable indeed
     
    kineticdc, May 22, 2008 IP
  8. Archie

    Archie Peon

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    #8
    The problem with shared servers is that your web site can be taken down for bandwidth or cpu usage. So they have plenty of excuses to use if your site is getting decent traffic.
     
    Archie, May 22, 2008 IP
  9. domainer_10

    domainer_10 Peon

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    #9
    what hosting company is this? Do they even want business anymore cause seriously 6 GB limit is pathetic.
     
    domainer_10, May 22, 2008 IP
  10. skypeace

    skypeace Well-Known Member

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    #10
    Use yahoo web hosting starter
     
    skypeace, May 22, 2008 IP
  11. kineticdc

    kineticdc Peon

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    #11
    After reviewing my stats I think it is CPU not bandwidth. on a scale of 1-9 my site usually is a 2 but it was pegging 9 so they shut it down.
     
    kineticdc, May 23, 2008 IP
  12. domainer_10

    domainer_10 Peon

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    #12

    how do you check this?
     
    domainer_10, May 23, 2008 IP
  13. Cameron [NetXHosting]

    Cameron [NetXHosting] Peon

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    #13
    Get a backup and buy either a VPS or dedicated server :)
     
    Cameron [NetXHosting], May 24, 2008 IP
  14. kineticdc

    kineticdc Peon

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    #14
    On my cpanel there is a level gauge.
     
    kineticdc, May 24, 2008 IP
  15. babanner

    babanner Well-Known Member

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    #15
    at 110mb.com we have 300GB official bandwidth, but in general we have a half terabyte bandwidth for free :D
    And nobody shuts down anything. Give it a try if you want...
     
    babanner, May 24, 2008 IP
  16. domainer_10

    domainer_10 Peon

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    #16

    yeah but thats the entire server. your on shared hosting so your not doing all that CPU resources yourself with only 6GB, unless everyone comes on your site at the same exact time.
     
    domainer_10, May 24, 2008 IP
  17. soufulow

    soufulow Well-Known Member

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    #17
    I don't get it - some of the reputable web host like BlueHost and HostMonster are offering unlimited bandwidth - why are you suffering with just 6GB?

    I knew these so-call 'unlimited bandwidth' offers are some-what marketing gimmicks but 6GB is just way too poor. There was once I had similar (actually it's worse) experience with a lousy web hosting company (Network Eleven!) and was reluctant to leave them due to laziness. It was really a pain in the @ss and believe me, it feels 1000 times much better when I moved my lazy butt and work things out right.

    So my suggestion to you is the same: Change your web host, now. :)
     
    soufulow, May 25, 2008 IP
  18. msm25

    msm25 Active Member

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    #18
    This issue can be related to the amount of resources used by the site, and not the amount of bandwith, maybe you can try to see what is causing the resources usage and then you can try to optimize the script.
     
    msm25, May 25, 2008 IP
  19. kineticdc

    kineticdc Peon

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    #19
    Maybe, but the script is PHPLD professional. I would think it is already optimized?
     
    kineticdc, May 26, 2008 IP
  20. kineticdc

    kineticdc Peon

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    #20
    Any web host suggestions?
     
    kineticdc, May 28, 2008 IP