I see that Hostgator guarantees 99.9% uptime or you get a month of credit free. Has anyone had enough downtime that they qualified for a free month?
Wow! That's a policy!? I've been with them for like three months now and not yet have I gotten a 99.9% uptime rate! My uptime for February was 95% and my uptime for March was 98%! I want free months! I am about to contact them, but please provide me with a link to where they gaurantee this..
I personally would never order another dedicated server from them - their support was horrible for dedcated servers to the point of having to ask for a refund - plus they are on the planet network which has gone down alot lately and just not so long ago was down for a while ... using a host on the savvis network is the best because it is the actual backbone ... planet network is an offshoot The Crow
It is easy , the planet network they are on isnt the best , it was down for 1.5 days last month .. They give that guarantee but cannot keep it when on the planet network. They just count on people not knowing how to check it or taking the time too.
I use SiteUptime.com which is a free tool that measures how much uptime and downtime your site has per month.
What type of problems did you have, I just got a dedicated server from them, Most the problems I have had with them in the past involved me using too much cpu or mysql usuage. I have never had a problem with their support. In fact the have had the best support out of any hosting company I have been with.
I have two shared plans with them and they are responsive with support. The price to sign up is certainly right ($0.01).
I have one site with them and have not encountered a problem as of yet. Everyone goes down , no one is 100% stable, and so many factors figure into downtime. You just have to accept this as the cost of doing business on the Web. Expecting perfection from human beings and machines is a bit of a stretch.
I have been with them for close to 18 months now .. with hardly any problems. Yes the Planet's Network has gone down for extended periods twice in the last 6 months or so .. and the one time I did get one months credit with them .. and the server I had with The Planet (ServerMatrix) directly only got like 30% credit. If you get a offering 95% uptime guarantee anywhere .. it not worth it .. you are basically agreeing to a 1.5 days downtime per month. Hostgator Support is also above average .. and they actaully have a telephone number .. that gets picked up
I own my own servers on the Savvis networrk and I am very pleased , I also sell hosting for 8.88 for unlimited hosting which is cheaper than theirs. I wont say the name of my company as I am not here to make money from the DP forum but to learn and share There are other things to consider when hosting other than price and like I said what network is the one you want to pay attention to and what are their connection speeds up and down ... my connection speeds are 100 mbps and their connection is 10mbps ... big differance ...
I've been with them for 6 months and noticed 4 disruptions in total... all of which were corrected within 10 minutes
http://www.webhostingstuff.com/uptime/HostGator.html you can also check number of other host uptime there.
This uptime is impossible - or biased as I was a hostgator customer and their planet network was down almost 2 days a few months back - so needless to say those numbers dont add up. The planet network doesnt even have a 99.99% uptime ... so HOW can hostgator which is on that branch of the net ..
Mr. Crow: Any recommendation for a dedicated server provider on the Savvis network? Thanks in advance...