Fibula and Mike, I must say that I'm very satisfied about the comments! Thank you very much, this really helps a lot. At this point: - Mike you have 19 high quality very good comments and already earned 19$ (those two last ones were interesting as well!) - Fibula, you're doing a very good job as well, thx mate, and you already earned 13$ As some kind of motivation, please PM your paypal address and I'll make the first payments. Thx mates, but still if you feel in a critical mood, I'm still interested in more! And actually, I also hope that even more people will join the contest. Thx!
first payments received thanks mate here are a few more to go 26. start or make sections like create a support ticket for the times you may not be online 27. one more section can be made about Download E-Manual where in people can have a look at the functioning of the stuff they buy in advance, also it might function as a good resource if they loose the manual like i do at times. 28. for registered users a download center with software updates and other such stuff can be added 29. in the Accessories section you could easily add stuff like carry bags and other such things that would make it easier to transport items 30. make sections like New Arrivals to tell whats new in the store 31. the ones"s with combo deals they can come under the section Combo Deals 32. add something complementary to what you sell like if some one buys the charger batteries and the camera you could include the carry bag for the charger free or something like that. 33. offer regular buyers cash points or something similar that they can redeem for something from the store 34. some translation errors in the sites are present for example this one http://www.whatapic.com/i/images/oijxebcsxnrbiifxekx.gif http://www.whatapic.com/i/images/cpwvvvridixvh8axc45w.gif Code (markup): ( images killed please check them as they were stretching the window) 35. offer sections like CrAzY buys where in a certain quantity of things would be cheaper for that day, you could make the announcement in advance and offer say 2units for grabs if anyone is lucky enough to get it on that day that is or you could have free shipping or something that suits your needs 36. make buy in bulk sections to tell that then users get it a little cheaper. 37. make a section on the top replacing the terms and condition or any such section with ORDER STATUS, so that people know what's the status of goods they ordered 38. in the search bar write "search " its a bit confusing to find it if some"s not very used to online stores 39. make categories for search for i am pretty sure many will not know the articles that you are selling tbh they are too cool to be true 40. make a section earn money from us and in that you could pay a little for referring customers to the users who have bought something of yur stores the reward may be money or points or whatever you choose to put up. 41. add a tech blog to your site where in you can add new news about upcoming technology and other such things that also ought to boost the site a bit more 42. make sure and add a button to ask users to sign up for a newsletter that can tell them about the new articles/objects or the discounts that you might start offering 43. at the bottom of the page the space could be utilized again for quick links to sections like * How to Order * Payment Methods * Warranty Terms * Delivery Destinations * Reporting Infringements * Contact Us 44. make a quick link with download price lists so that users can compare between stores if they need to be and have your prices on hand 45. a simple logo like this might go a long way in telling people what all you accept in advance 46. at the very bottom of the page Privacy Policy Terms and Conditions Safe and secure purchase with us ( explaining how it is safe and all ) can be added 47. A banner perhaps at the very top of the page like you have at various sections like survellience is not there on the home page that can be added with details like survellience equipment, security cameras, computer monitering, gps tracking and more hope you get the idea im taking of this space here 48. if you plan to drop prices then a section for the news can be addressed under "LATEST DROPS" 49. a section for out of stock items and when they will be available again 50. a section for booking of products in advance like lets say you know about this device that some corporation is going to launch in another 3weeks then you can take advance orders for it. 51.a section for spare parts repairing tools and repair manulas can be created under repair center so that people know that you will be there to take care of what you sell 52. a section for Order Cancellation and the terms of cancellation can also be made just in vase 53. the companies you would use for shipping should also be mentioned if you have a tie up with them and buttons and logos of the same could be added so that people know that you would be using a reliable source like DHL OR fedEX 54. a rotating banner on the top of the page with all the important items you sell should be there that changes every time the page refreshes so as to provide an idea of the products of different sections and also any offers like the combo one"s that you might be having 55. add a small section for customer rights stating that the customer is responsible for custom duty and what not if any and things like not be responsible or liable if the package is shipped back to us, damaged or confiscated due to problems with custom clearance an all ( if u need other ideas let me know i will pm you ) 56. mention whether the price of the product in inclusive of taxes or exclusive?? and VAT etc if any that is extra 57. terms and conditions would be much better if they had a clickable links with a table of contents and you can add FAQ's in that section only under table of contents and hence that button and space can be utilized for something else. 58. a small link like this under home and all and above categories would be good "Welcome Visitor, today is April 11, 2008 - Sign In / NewGuest ? Click here" taking the user to registration process 59. small windows with as many products and their pictures can be added if you ever plan to change your home page from what it presently is so that people see all the things you offer at a glance 60. if a .com domain is to be taken then for visitors please set the default page as English 61. have no clues as to what that means and on the checkout page it sacres me a bit 62. please also do check http://watson.addy.com/nph-watson5.cgi especially for the Syntax and style analysis here"s a quick idea what i mean but many attributes need to be set http://www.whatapic.com/i/images/162igw9n931sx8hw3rh.gif Code (markup): hope these are useful too
63. i would also like to see RSS feeds to the site 64.also gift coupons if any say someone wants to gift an item to someone for a birthday or so the coupons for various denominations ? 65. an event calender would be a nice addition if you plan to introduce discounts or if you plan to take advance orders to keep people interested .
Hi Fibula, thank you once again for the wonderful comments! Analysis: N (contact us should be fine, I hope) 26. start or make sections like create a support ticket for the times you may not be online $ 27. one more section can be made about Download E-Manual where in people can have a look at the functioning of the stuff they buy in advance, also it might function as a good resource if they loose the manual like i do at times. $ 28. for registered users a download center with software updates and other such stuff can be added N 29. in the Accessories section you could easily add stuff like carry bags and other such things that would make it easier to transport items $ 30. make sections like New Arrivals to tell whats new in the store N (combo deals can only be defined at product page) 31. the ones"s with combo deals they can come under the section Combo Deals $ 32. add something complementary to what you sell like if some one buys the charger batteries and the camera you could include the carry bag for the charger free or something like that. $ 33. offer regular buyers cash points or something similar that they can redeem for something from the store $ 34. some translation errors in the sites are present for example this one Code: http://www.whatapic.com/i/images/oijxebcsxnrbiifxekx.gif http://www.whatapic.com/i/images/cpwvvvridixvh8axc45w.gif ( images killed please check them as they were stretching the window) $ 35. offer sections like CrAzY buys where in a certain quantity of things would be cheaper for that day, you could make the announcement in advance and offer say 2units for grabs if anyone is lucky enough to get it on that day that is or you could have free shipping or something that suits your needs $ 36. make buy in bulk sections to tell that then users get it a little cheaper. $ 37. make a section on the top replacing the terms and condition or any such section with ORDER STATUS, so that people know what's the status of goods they ordered $ 38. in the search bar write "search " its a bit confusing to find it if some"s not very used to online stores 39. make categories for search for i am pretty sure many will not know the articles that you are selling tbh they are too cool to be true E (Interesting ... Some kind of affiliate system for endconsumers. But how to do in reality?) 40. make a section earn money from us and in that you could pay a little for referring customers to the users who have bought something of yur stores the reward may be money or points or whatever you choose to put up. $ 41. add a tech blog to your site where in you can add new news about upcoming technology and other such things that also ought to boost the site a bit more O 42. make sure and add a button to ask users to sign up for a newsletter that can tell them about the new articles/objects or the discounts that you might start offering $ 43. at the bottom of the page the space could be utilized again for quick links to sections like * How to Order * Payment Methods * Warranty Terms * Delivery Destinations * Reporting Infringements * Contact Us $ 44. make a quick link with download price lists so that users can compare between stores if they need to be and have your prices on hand $ 45. a simple logo like this might go a long way in telling people what all you accept in advance N (similar as 43) 46. at the very bottom of the page Privacy Policy Terms and Conditions Safe and secure purchase with us ( explaining how it is safe and all ) can be added $ 47. A banner perhaps at the very top of the page like you have at various sections like survellience is not there on the home page that can be added with details like survellience equipment, security cameras, computer monitering, gps tracking and more hope you get the idea im taking of this space here O 48. if you plan to drop prices then a section for the news can be addressed under "LATEST DROPS" N (Out of stock items are automatically removed from website) 49. a section for out of stock items and when they will be available again $ 50. a section for booking of products in advance like lets say you know about this device that some corporation is going to launch in another 3weeks then you can take advance orders for it. N (good idea but not really practical with my equipment) 51.a section for spare parts repairing tools and repair manulas can be created under repair center so that people know that you will be there to take care of what you sell N (we do not want to stress this ) 52. a section for Order Cancellation and the terms of cancellation can also be made just in vase N (Name of courier is mentioned at checkout) 53. the companies you would use for shipping should also be mentioned if you have a tie up with them and buttons and logos of the same could be added so that people know that you would be using a reliable source like DHL OR fedEX $ 54. a rotating banner on the top of the page with all the important items you sell should be there that changes every time the page refreshes so as to provide an idea of the products of different sections and also any offers like the combo one"s that you might be having N (part of the terms & cond ) 55. add a small section for customer rights stating that the customer is responsible for custom duty and what not if any and things like not be responsible or liable if the package is shipped back to us, damaged or confiscated due to problems with custom clearance an all ( if u need other ideas let me know i will pm you ) N (this is mentioned) 56. mention whether the price of the product in inclusive of taxes or exclusive?? and VAT etc if any that is extra N 57. terms and conditions would be much better if they had a clickable links with a table of contents and you can add FAQ's in that section only under table of contents and hence that button and space can be utilized for something else. $ 58. a small link like this under home and all and above categories would be good "Welcome Visitor, today is April 11, 2008 - Sign In / NewGuest ? Click here" taking the user to registration process N (similar as rotating banner) 59. small windows with as many products and their pictures can be added if you ever plan to change your home page from what it presently is so that people see all the things you offer at a glance N (95% of customers are dutch speaking) 60. if a .com domain is to be taken then for visitors please set the default page as English $ 61. have no clues as to what that means and on the checkout page it sacres me a bit O 62. please also do check http://watson.addy.com/nph-watson5.cgi especially for the Syntax and style analysis here"s a quick idea what i mean but many attributes need to be set Code: http://www.whatapic.com/i/images/162igw9n931sx8hw3rh.gif $ 63. i would also like to see RSS feeds to the site $ 64.also gift coupons if any say someone wants to gift an item to someone for a birthday or so the coupons for various denominations ? $ 65. an event calender would be a nice addition if you plan to introduce discounts or if you plan to take advance orders to keep people interested .
66. i have said it earlier and will say it again that include a repair forum or add a link for the repair services like locate repair services if any you could either just act as a link director or take an important part in the process of providing whole support for what you sell, if something after usage does not function properly and they want to have it serviced they can come back to your site to look up whether you offer repairs and servicing? if you can then well and good and they can ship the product to you and you can charge them accordingly get it fixed and send it back again, if in case you cannot you can provide links to places where they can service or the address. one added advantage of this is you could provide users with an annual maintaince contract or AMC where in you look up and service their products for a fee every year. another advantage is they again come back to your site and who knows they just might find another model more attractive and buy it but they will never buy something if it wasn't value for money and they knew would have no servicing later on. one more thing that will help you in is if you add locate repair centers as you can either charge some amount to add their links or work on a link exchange and this can either get you revenue or back links or even both ! but then again thats just my thinking. 67. you can have a review center where in you your self or the company people can put in their reviews mind you its different form the buyers and users review as it will be more detailed and will explain every feature and will coax the users to buy the product. 68.if you plan to sell parts ever for the equipment sold you can have a section named parts 69. a section named tips will be very useful to tell how to get the best out of their product 70. in my opinion there should be two buttons one buy now and other add to cart how will they work? well the buy now button should take the user straight to the check out because right now it takes to add to cart and then checkout right? the way i mean in that i could just be browsing the site and i see something i like i press buy now straight away to the checkout where in i will be asked to fill a form for regiatration and the reason can be gievn to help us serve you better and for security, that way we would not need for users to register first and then browse if they want to buy something, gives the users teh freedom to choose when they register i know its forced not even now but still hope i explained it correctly 71. the add to cart icon should be right next to each picture of product and should move along with the mouse scrolling i have seen it on online sites and it hastens the process a bit. 72. provide users with an ability to add small amounts of cash when they can and when they have saved enough to buy something works like a piggie bank just that they give you the money to save 73.if you add a section gift a friend then you could add an organizer that would remind people that this and this birthday is coming up and they will be reminded of birthdays and other such dates by your site so they will surely check it out and then that increases the chances of them buying something. 74. have a recommend centre where in you can recommend something thats good to the users, just like we have whats the chefs recommendation for a meal when we visit a restaurant, who knows your store better than yourself huh? 75. you could start a wap site too for users to log in from their phones it will increase the sites reach and will be more like business on the move wherein they will be able to keep a track of things even when they are away from their pc's and cellphones are the IN things these days 76.add a button at the very end of each page "Top of Page" because right now the cart is at the very top of each page or the button add to cart is at the very top isnt it? 77. for a product like Super Trackstick designed for Google earth you should have a link to Google earth too don't you think?goes same for all other products if they use some external software 78.resell items users who have purchased and used your equipments can opt to sell them if they wish to and pay you some processing fee if a section named resell is there 79.how about simplifying the registration process simply to email address and password ? no need for user names and stuff all the other details can be filled up in the checkout, this does not bore the users having to fill a huge form just for registration? 80. please change Authentication to something gentle like users login or anything Authentication seems a bit strict. i hope these do not sound too weird 81.in the check out process i cannot seem to select the billing address it always does show " There are no shipping options available for this address. Please try a different address or click here to contact the support department." i tried it for three legal addresses on us based and two in Asia but it does not seem to work and if one clicks help and support department all it shows is a form to be filled and not many details. 82. also i cannot submit my orders whether thats because of the address or anything im not very sure right now but when i click submit i am redirected to the top of checkout page. 83.in the payment information there are some errors like : in wire transfer Cart Totals 4 Items: €13.96 Discount: -€0,00 Discount: € Discount coupon: -€0,00 Discounted subtotal: €13,96 Shipping cost: €0,08 Payment method surcharge: €8.00 Total: €13,96 that is okay in paypal Cart Totals 4 Items: €13.96 Discount: -€0,00 Discount: € Discount coupon: -€0,00 Discounted subtotal: €13,96 Shipping cost: €0,08 Payment method surcharge: €0.49 Total: €13,96 where did the surcharge get added? some error i say in pick up firstly it does not tell you where and how to schedule an appointment and here"s the cart total Cart Totals 4 Items: €13.96 Discount: -€0,00 Discount: € Discount coupon: -€0,00 Discounted subtotal: €13,96 Shipping cost: €0,08 Payment method surcharge: €0.49 Total: €13,96 again the surcharge does not get added why? if one has to schedule an appointment then for one it beats the concept of an online store? or do you have a fixed shop some where too? in C.O.D where in it says Cash on delivery (+€8,00) Cart Totals 4 Items: €13.96 Discount: -€0,00 Discount: € Discount coupon: -€0,00 Discounted subtotal: €13,96 Shipping cost: €0,08 Payment method surcharge: €8.00 Total: €13,96 €13,96 i am surprised !!! how come mate you would be losing a lot there is something fishy with the billing process get it fixed ASAP and for the rest of the ordering info either give me an address to which i can test the payment procedure and all 84. not to mention https://www.spy3k.be/cart.php?mode=checkout become unavailable at times even when the main site is loading fine and the eroor message that is seen is "The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. * This problem can sometimes be caused by disabling or refusing to accept cookies."
First Part! I gave some things a "N" which were a little exoctic or "weird" as you call it yourself BUT this is the right sign that we went deep enough into the brainstorming of new ideas. I feel like i need to support such profound thinking and I add an extra 5$ to your account. I have 37$ for you in credit (81+ aren't taken into calculation) Great work! Here is the analysis: $ 66. i have said it earlier and will say it again that include a repair forum or add a link for the repair services like locate repair services if any you could either just act as a link director or take an important part in the process of providing whole support for what you sell, if something after usage does not function properly and they want to have it serviced they can come back to your site to look up whether you offer repairs and servicing? if you can then well and good and they can ship the product to you and you can charge them accordingly get it fixed and send it back again, if in case you cannot you can provide links to places where they can service or the address. one added advantage of this is you could provide users with an annual maintaince contract or AMC where in you look up and service their products for a fee every year. another advantage is they again come back to your site and who knows they just might find another model more attractive and buy it but they will never buy something if it wasn't value for money and they knew would have no servicing later on. one more thing that will help you in is if you add locate repair centers as you can either charge some amount to add their links or work on a link exchange and this can either get you revenue or back links or even both ! but then again thats just my thinking. $ 67. you can have a review center where in you your self or the company people can put in their reviews mind you its different form the buyers and users review as it will be more detailed and will explain every feature and will coax the users to buy the product. N (not applicable) 68.if you plan to sell parts ever for the equipment sold you can have a section named parts $ 69. a section named tips will be very useful to tell how to get the best out of their product N (will make things more complicated for newbies) 70. in my opinion there should be two buttons one buy now and other add to cart how will they work? well the buy now button should take the user straight to the check out because right now it takes to add to cart and then checkout right? the way i mean in that i could just be browsing the site and i see something i like i press buy now straight away to the checkout where in i will be asked to fill a form for regiatration and the reason can be gievn to help us serve you better and for security, that way we would not need for users to register first and then browse if they want to buy something, gives the users teh freedom to choose when they register i know its forced not even now but still hope i explained it correctly N (to pushy) 71. the add to cart icon should be right next to each picture of product and should move along with the mouse scrolling i have seen it on online sites and it hastens the process a bit. N 72. provide users with an ability to add small amounts of cash when they can and when they have saved enough to buy something works like a piggie bank just that they give you the money to save N (not really B-day gifts) 73.if you add a section gift a friend then you could add an organizer that would remind people that this and this birthday is coming up and they will be reminded of birthdays and other such dates by your site so they will surely check it out and then that increases the chances of them buying something. O 74. have a recommend centre where in you can recommend something thats good to the users, just like we have whats the chefs recommendation for a meal when we visit a restaurant, who knows your store better than yourself huh? N (lol!) 75. you could start a wap site too for users to log in from their phones it will increase the sites reach and will be more like business on the move wherein they will be able to keep a track of things even when they are away from their pc's and cellphones are the IN things these days $ 76.add a button at the very end of each page "Top of Page" because right now the cart is at the very top of each page or the button add to cart is at the very top isnt it? $ 77. for a product like Super Trackstick designed for Google earth you should have a link to Google earth too don't you think?goes same for all other products if they use some external software N 78.resell items users who have purchased and used your equipments can opt to sell them if they wish to and pay you some processing fee if a section named resell is there $ 79.how about simplifying the registration process simply to email address and password ? no need for user names and stuff all the other details can be filled up in the checkout, this does not bore the users having to fill a huge form just for registration? $ 80. please change Authentication to something gentle like users login or anything Authentication seems a bit strict.
You copied the cart totals from the screen but if you paste it afterwards a lot of hidden information is shown as well (this will have something to do with the smarty engine behind the scenes) Also some problems are related to the fact that there was no shipping method defined for outside the EU, please try again with three different accounts, one in Belgium, one in the Netherlands and one in the US (the one you have now). This will cover all different situations. Your last remarque really isn't good news. Let me know if it keeps happening. Here is the analysis but please redo these things with the three different acounts, use the buy together, change options, just press every possible button :d Thanks again mate! $ 81.in the check out process i cannot seem to select the billing address it always does show " There are no shipping options available for this address. Please try a different address or click here to contact the support department." i tried it for three legal addresses on us based and two in Asia but it does not seem to work and if one clicks help and support department all it shows is a form to be filled and not many details. N (related to 81) 82. also i cannot submit my orders whether thats because of the address or anything im not very sure right now but when i click submit i am redirected to the top of checkout page. 83.in the payment information there are some errors like : in wire transfer Cart Totals 4 Items: €13.96 Discount: -€0,00 Discount: € Discount coupon: -€0,00 Discounted subtotal: €13,96 Shipping cost: €0,08 Payment method surcharge: €8.00 Total: €13,96 that is okay in paypal Cart Totals 4 Items: €13.96 Discount: -€0,00 Discount: € Discount coupon: -€0,00 Discounted subtotal: €13,96 Shipping cost: €0,08 Payment method surcharge: €0.49 Total: €13,96 where did the surcharge get added? some error i say $ in pick up firstly it does not tell you where and how to schedule an appointment and here"s the cart total Cart Totals 4 Items: €13.96 Discount: -€0,00 Discount: € Discount coupon: -€0,00 Discounted subtotal: €13,96 Shipping cost: €0,08 Payment method surcharge: €0.49 Total: €13,96 again the surcharge does not get added why? N (fixed shop as well + the option pick up improves credibility) if one has to schedule an appointment then for one it beats the concept of an online store? or do you have a fixed shop some where too? in C.O.D where in it says Cash on delivery (+€8,00) Cart Totals 4 Items: €13.96 Discount: -€0,00 Discount: € Discount coupon: -€0,00 Discounted subtotal: €13,96 Shipping cost: €0,08 Payment method surcharge: €8.00 Total: €13,96 $ €13,96 i am surprised !!! how come mate you would be losing a lot there is something fishy with the billing process get it fixed ASAP and for the rest of the ordering info either give me an address to which i can test the payment procedure and all $ 84. not to mention https://www.spy3k.be/cart.php?mode=checkout become unavailable at times even when the main site is loading fine and the eroor message that is seen is "The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. * This problem can sometimes be caused by disabling or refusing to accept cookies."
okay here are the results of latest tests : 85.US city wire transfer using Taxipost (EMS) - Trackable & Insured - 1-5 days - €45.08 Cart Totals 4 Items: €13.96 Discount: -€0,00 Discount: € Discount coupon: -€0,00 Discounted subtotal: €13,96 Shipping cost: €45.08 Payment method discount: €0,00 Total: €59.04 Including: BTW 0%: €0.00 BTW is €0.00 is this correct? where did this option go ? Payment method surcharge: €8.00 that was there last time ? 86.using Afhaling/Pick Up - Op afspraak/By appointment - €0.08 Cart Totals 4 Items: €13.96 Discount: -€0,00 Discount: € Discount coupon: -€0,00 Discounted subtotal: €13,96 Shipping cost: €0.08 Payment method discount: €0,00 Total: €14.04 Including: BTW 0%: €0.00 it shows shipping cost €0.08 while there is no shipping in that option right its a sort of surcharge for the payment right so that info needs to be changed also Payment method surcharge: €8.00 is missing has it been disabled? 87.using paypal us address and Taxipost (EMS) - Trackable & Insured - 1-5 days - €45.08 results Cart Totals 4 Items: €13.96 Discount: -€0,00 Discount: € Discount coupon: -€0,00 Discounted subtotal: €13,96 Shipping cost: €45.08 Payment method surcharge: €2.07 Total: €61.11 Including: BTW 0%: €0.00 Payment method surcharge: €2.07 now this shows if present in this why not in the earlier one and how come Payment method surcharge increased as compared to the last time i conducted the tests? Payment method surcharge: €0.49 88. in all cart totals there are two columns for discount beats me why though ? 89.using paypal us address and Afhaling/Pick Up - Op afspraak/By appointment - €0.08 Cart Totals 4 Items: €13.96 Discount: -€0,00 Discount: € Discount coupon: -€0,00 Discounted subtotal: €13,96 Shipping cost: €0.08 Payment method surcharge: €0.49 Total: €14.53 Including: BTW 0%: €0.00 this seems okay if that surcharge issue and the discount issue is resolved and shipping cost column in changed 90.US address pick up Delivery method Taxipost (EMS) - Trackable & Insured - 1-5 days - €45.08 Cart Totals 4 Items: €13.96 Discount: -€0,00 Discount: € Discount coupon: -€0,00 Discounted subtotal: €13,96 Shipping cost: €45.08 Payment method surcharge: €2.07 Total: €59.04 Including: BTW 0%: €0.00 hmm schedule an appointment and still shipping costs beats me isn't it supposed to mean i"d come to wherever the store is an pick it up rather than you sending it to me ? 91.US address pick up option for delivery using Afhaling/Pick Up - Op afspraak/By appointment - €0.08 Cart Totals 4 Items: €13.96 Discount: -€0,00 Discount: € Discount coupon: -€0,00 Discounted subtotal: €13,96 Shipping cost: €0.08 Payment method surcharge: €2.07 Total: €14.04 again the shipping cost!! 92.checkout page seems to be problematic as many times in between i get this error on check out page : The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. the same error i talked about on point no 84. 93. Every time i get the error mentioned above though i am logged in when i choose the home page url it opens in dutch and shows i am not logged in but when i change the language preference it shows i am logged in. something perhaps to do with cookie setting of your site or possibly a conflict with firefox? 94. have tried a few times and everytime on this url https://www.spy3k.be/cart.php?mode=checkout i get the site error i mentioned will submit further feedback real soon 95. all the orders sent by Taxipost (EMS) - Trackable & Insured - 1-5 days - €45.08 are insured for 5days?? do you think they will reach U.S withing 5 days from your store and what about the rest of the world? i can safely assure you they will not get there within 5days not in any case so what happens if they get there after 5 days and are damaged? can you increase the insurance time?
another update 96.mate the link seems to be down and the redirection is not proper checked now both in firefox as well as ie7 with out https://www.spy3k.be/cart.php?mode=checkout no one will ever be able to make a payment waiting to hear from you in firefox it shows the error message that i posted earlier in IE7 it shows waiting for https://www.spy3k.be/cart.php?mode=checkout and eventually nothing happens
Fibula, I don't have much time until monday so I'm keeping it simple and I add 10$ to your account. You again reached a total of 51$. I'll send this payment within a couple of minutes by paypal. Some general remarques: - You always post something like this: 4 Items: €13.96 Discount: -€0,00 Discount: € Discount coupon: -€0,00 Discounted subtotal: €13,96 Shipping cost: €45.08 Payment method discount: €0,00 But this isn't what you're seeing at the screen isn't it? It's just what you get when you copy everything from the screen and past it somewhere else. Actually you see this, right? (settings: Non EU country (congo) (so no VAT/BTW is calculated), taxipost, paypal) 1 Items: €59.44 Discounted subtotal: €71,92 Shipping cost: €45.00 Payment method surcharge: €3.66 Total: €108.10 Including: BTW 0%: €0.00 Please confirm. If you only look at your screen and not what you've copy pasted, almost all your remarques are solved. I hope this makes sense. Other remarques are that indeed at pickup there should be no shipping cost and it's correct that as a non EU inhabitant there should be no VAT calculated. I've someone working on the checkout page which isn't redirecting correctly. However I cannot reproduce the things you tell. I'll send you the e-mail of the programmer, please try to explain him. Thanks again Fibula, your help is highly appreciated.
yes thats true these details come in only when i copy paste the details to a text file, and this sort of detail personally i appreciate, it shows to the customer that everything is crystal clear and he's not being ripped. hmmm if thats the case then its okay. Just a thought that came to my mind :there is VAT and other taxes in many other non EU countries too, so if its tax deducted at source wouldn't it be better? or is it that there will be different rates for different countries? if thats the case the end consumer will have to pay extra right if VAT or some tax is added then they might feel cheated as they have to pay more. i know you will say this is dealt in TOS and put in black and white but still wouldn't it be better if in fine print an advisory can be there on the check out page when the country to be shipped to is a NON EU country? so these will need some correcting i guess i will send him a email with the errors that i get and if i get them again i will send him screen shots too. will proceed with further tests and let you know the results
first things first i like the new addition become our partner a lot hehe, also the geo trust logo and everything else no redirection errors for now. now to work : The secure login thing is cool but i preferred the older method that seemed easy in this new method one need to use a mouse to click and a simple enter does not submit the information. ====== here"s the test again : 1. country US Delivery method Taxipost (EMS) - Trackable & Insured - 1-5 days - €45.08 Payment Information C.O.D Cash on delivery (+€8,00) cart total 4 Items: €13.96 Shipping cost: €45.08 Payment method surcharge: €8.00 Total: €67.04 2. country US Delivery method Taxipost (EMS) - Trackable & Insured - 1-5 days - €45.08 Payment Information Pick Up Contact us to arrange an appointment. cart total 4 Items: €13.96 Shipping cost: €45.08 Total: €59.04 but then shipping cost for something that i will pick up??? not correct i"d say the option of shipping needs to be disabled if someone chooses pick up, i think. 3. country US Delivery method Taxipost (EMS) - Trackable & Insured - 1-5 days - €45.08 Payment Information PayPal Shop with Visa, Mastercard and American Express without sharing your financial information. (+3.50%) 4 Items: €13.96 Shipping cost: €45.08 Payment method surcharge: €2.07 Total: €61.11 this seems okay 4. country US Delivery method Taxipost (EMS) - Trackable & Insured - 1-5 days - €45.08 Payment Information Wire Transfer Our bank account details are shown on the final invoice. 4 Items: €13.96 Shipping cost: €45.08 Total: €59.04 seems okay. 5. country US Delivery method Afhaling/Pick Up - Op afspraak/By appointment - €0.08 Payment Information Wire Transfer Our bank account details are shown on the final invoice. cart total 4 Items: €13.96 Shipping cost: €0.08 Total: €14.04 all okay except the shipping cost it shows there"s no shipping is there? there should be surcharge rather than €0.08 of shipping cost 6. country US Delivery method Afhaling/Pick Up - Op afspraak/By appointment - €0.08 Payment Information PayPal Shop with Visa, Mastercard and American Express without sharing your financial information. (+3.50%) cart total 4 Items: €13.96 Shipping cost: €45.08 Payment method surcharge: €2.07 Total: €61.11 whats the difference between this and method number 3?? the cart totals are the same which is also problematic as €0.08 is not added in method number 6. 7. country US Delivery method Afhaling/Pick Up - Op afspraak/By appointment - €0.08 payment information Pick Up Contact us to arrange an appointment. cart total 4 Items: €13.96 Shipping cost: €45.08 Total: €59.04 again that €0.08 is not added not to mention shipping cost when both the methods are pick up? this option needs to be disabled as does not make a lot of sense tbh. 8. country US Delivery method Afhaling/Pick Up - Op afspraak/By appointment - €0.08 payment information C.O.D Cash on delivery (+€8,00) cart total 4 Items: €13.96 Shipping cost: €45.08 Payment method surcharge: €8.00 Total: €67.04 all works out fine other than the shipping cost(for its delivery by appointment right?) + the surcharge( will you take cash when you deliver personally?) + the missing €0.08 ( for the delivery method) thats the analysis when the country is US i would suggest you to provide a single option for foreign countries in delivary method and that is Taxipost (EMS) - Trackable & Insured - 1-5 days - €45.08 and just 3 payment options. Wire Transfer Our bank account details are shown on the final invoice. PayPal Shop with Visa, Mastercard and American Express without sharing your financial information. (+3.50%) C.O.D Cash on delivery (+€8,00) no pick up in payment methods or appointment/pick up in delivery methods. will test out other countries real soon
Comments: - Indeed the pick up process isn't perfect. - The small extra charge of 0.08 is still there ... nobody understands where this is coming from :s - 7??? again that €0.08 is not added not to mention shipping cost when both the methods are pick up? Are you sure about this? Can you forward details on how to reproduce this? How about your browser giving errors at the checkout pages? At this point, no need to test any further thanks. I'll let you know when things are at place. The security testing we discussed before we perform next week. Thanks!
i think its something that might need to be configured perhaps in the cart system you have hmm yes i will post pics after testing it out yet again no redirecting errors the last few times i have checked so thats good should i try my hand at it or will you have a coder working on it?