today, when i opened my paypal i found this :- PayPal is constantly working to ensure security by regularly screening the accounts in our system. We recently reviewed your account, and we need more information to help us provide you with secure service. Until we can collect this information, your access to sensitive account features will be limited. We would like to restore your access as soon as possible, and we apologize for the inconvenience. Why is my account access limited? Your account access has been limited for the following reason(s): 22-Apr.-2008: We have reason to believe that your account was accessed by a third party. We have limited access to sensitive PayPal account features in case your account has been accessed by an unauthorized third party. We understand that having limited access can be an inconvenience, but protecting your account is our primary concern. why this is so ?? i had lots of transactions, but it is a premier account..also its unverified.. does this happen if you have unverified paypal ?? how can i verify my paypal,if i dont have cc..i have already attached my hdfc bank account to it..still this thing happend?? how long they will take to review? i have completed all the formalities that they asked for. please reply.. thanks
It could be that someone boutght something from you with a stolen credit card, or from a site that they don't consider legal. It's not really a big deal. What info did they ask for? Give them whatever they want and everything will be ok (as long as everything about your account is legal) Have you tried calling them?
they asked to change password, change security ques and answers and send them my address proof.. i have done all of these steps.. and i am 100% sure that my account wasnt used by anyone else..and its 100% legal.. still this thingy happened..i hope they review it quickly..there is some good money in there and i have to pay few people out there..
i attached my bank account while withdrawing money, but it still is unverified..i didnt add the bank account for verification purpose..i added bank account to withdraw money..i successfully withdrew couple of times..now this thing has happened.
If you have confirmed your bank account then you account should be verified. No need to add credit card. I would suggest calling them up and ask about the issue in detail.
Paypal is the best, there is no service that even comes close to it. Do you dislike it because you can't have it in your country?
Sounds to me like a filter was triggered because your login pattern didn't match your usual activity. It may have been because the login was from a different IP or timezone, or perhaps there was some other trigger such as a login, or attempted login, from a range of IP's known to have been used in fraudulent activity. Maybe you have joined up with one of those VPN account thingies? I dunno.
I got the exact same message as you!! I got it on the 20th(2 days earlier)!! I'm also 100% sure that my PayPal account was NOT accessed by anyone. Were you paid $0.20 by that dance_auction guy who got banned on DP?? I got and that transaction was put on hold about a week back.. and then on the 20th I see the exact same message as you(which I think they are using just as an excuse) They had asked me to change my password and upload an utility bill Can someone please PM me their phone numbers?? I just got a reply from them: I completed ALL the formalities, then just a few mins ago I get an email saying that the limited on my account can't be removed right now...and I have to attach an Credit Card... P.S.: You can't verify you PayPal account with you your bank account in India....!!!
Not in every country. In some, you need a credit card to verify. I had this problem once when I accidentally logged into paypal on one of my proxies unconsciously. They will fix the problem if your account is 100% legal. Just send them all the required information. I had my problem fixed in a day or two. Good luck, Drew
Case solution : Solution 1 : Phone them and ask the problem Solution 2 : If you guys are in India, buy a VCC from someone on DPF . Use a vcc to verify your paypal account ! Thats how most ppl verify Almost all indian bank cards are un-accepted by paypal. So vcc is best option. also send utility bill ... need not worry. paypal wont bother u so much and if at all you are so much worried with privacy of the information you sent to paypal , then once your cases resolve.. close acc at paypal.. and make a new acc on a different email id... so ur privacy is restored... but in any case paypal is customer friendly Most likely problem : You cud have entered your paypal id/passes on either a paypal phisher or your PC cud b keylogged. Paypal is not mad to send such emails.....
Same happened to me... I called them and they solve it.. Just call them, it happened to me so dont worry, your money is safe and it will not be removed.. Thanks, fuser
well i had recieved a payment from a person who i was thinking was not trustworthy..because of his behaviour..i doubted he was using stolen paypal account,but i didnt pay much attention to it..may be that is the reason..but i am not sure. i have completed all the formalities, now i am looking to verify using vcc, but i am afraid what will paypal do if they find out that i used vcc to verify my paypal ?? will it be limited again ? and please gimme their working numbers to me..
Yes it will be limited again because vcc doesn't have any statement and if someday paypal limits ur account and ask for the card statement for resolving ur issue then u tell me,where in the hell will you get that statement of the vcc u have used,no way.So please don't ever try to do that,cos it won't bring any good to you.Some people may suggest or force you to use a vcc,mind it my friend they are in real the vcc sellers so they will try to do a business(i don't mean everyone like that,but majority of them are such). So its upto you now,what u decide
While reading the start of the thread i thought there is a peoblem of limitation but going through the thread the topic of disucussion changed several times, i think the poster has a problem of limited account, why is there such irrelevent discussion. Paypal is very secure, and due to security reasons, it limits several accounts daily whether working legally or illegally, as its a robotic/automatic checking, so they asks for diffferent kind of documents for verification. Now your account has been limited, and you can't withdraw or send money from it, but you can receive money. In rder yo bring your paypal account to original status you have to go through the resolution center, where they will as for different kind of documents, usually they ask for utility bill, and credit card statment!; Just upload the documents they need, and don't worry you will get your account soon, within 2 to 4 weeks. Regards: Arif
Paypal is a great service I have used since the days when they paid you $10 just to join, and $5 for everyone you referred to them, those were the days , however know that is not a real merchant account and is not regulated by FDIC, the best thing to do is just have automated withdraws setup, don't leave money in the account if they decide to suspend your account.