mysterious 2CO charges in credit card???

Discussion in 'Payment Processing' started by olddocks, Apr 11, 2008.

  1. #1
    i am 2CO merchant and one of my client from australia, contacted me that he has found mysterious $67 and $70 charges appear in his bank statement appearing my name as 2CO and mysitename.

    when he contacted 2CO they say that no such order in their list for that amounts. I also searched my orders from my vendor control panel and no such charges appear.

    how could this happen?
     
    olddocks, Apr 11, 2008 IP
  2. Kath

    Kath Peon

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    #2
    Perhaps your costumer is misstaking?
     
    Kath, Apr 11, 2008 IP
  3. olddocks

    olddocks Notable Member

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    #3
    no, he contacted 2CO and they said to him that no such charges appear in their system. But in his bank statement he is seeing 2CO along with my name for the charge.
     
    olddocks, Apr 11, 2008 IP
  4. Kath

    Kath Peon

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    #4
    hmm...that's really wierd, never heard of such situation actually..
    If you get to know what happened please share with us :)
     
    Kath, Apr 11, 2008 IP
  5. olddocks

    olddocks Notable Member

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    #5
    could this be a card misuse or fraud?
     
    olddocks, Apr 11, 2008 IP
  6. Kath

    Kath Peon

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    #6
    well, the only way I can think of is if someone stole your MID which is very unlikely, have never even hear of someone that have ever done that.
    Could be a mistake from 2CO's site as well.
     
    Kath, Apr 11, 2008 IP