1and1 help!

Discussion in 'Site & Server Administration' started by Big Banana, Apr 8, 2008.

  1. #1
    Hi pros. I have a problem that's probably dumb and easy to fix.

    I'm new to the webmastering role and just got a shared host account @ 1and1.com. I registered the domain name through namecheap.com and have the DNS forwarded to 1and1.com. (ns57.1and1.com and ns58.1and1.com)

    I have ftp'd the files and 1and1 requires an index.html file in the root directory. It's there but the default landing page still shows up.

    The site is www.bananaprofits.com

    You will see what it's supposed to look like if you type in www.bananaprofits.com/index.html (it's full of broken links and it's not done yet, so please just ignore that)

    Please help!

    Thanks

    Scott
    The Big Banana
     
    Big Banana, Apr 8, 2008 IP
  2. nethelp

    nethelp Peon

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    #2
    You need to login in your ftp and rename: Index.html into index.html

    Web page file names are case sensitive. Your home page needs to be named "index.html" but "Index.html" or "INDEX.html," for example, will not be shown when someone visits your web address. Also, be sure your file includes the extension .html. If your file name ends with .htm, you may need to resave it as an .html file.

    Will work!
    Robert
     
    nethelp, Apr 8, 2008 IP
  3. Big Banana

    Big Banana Member

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    #3
    Thanks for the suggestion nethelp, but it's already named exactly: index.html

    Next suggestion please.

    Thanks,

    Scott
    The Big Banana
     
    Big Banana, Apr 8, 2008 IP
  4. nethelp

    nethelp Peon

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    #4
    If that is not working, when did you changed your DNS? and did you tried to contact 1and1 support? I'm with 1and1 too and I get a reply in 6-12 hours always from them and never had problems.
     
    nethelp, Apr 8, 2008 IP
  5. nethelp

    nethelp Peon

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    #5
    I forgot to ask, point also the wild CNAME *.yoursite.com to 1and1 servers (in case you haven't done that).
     
    nethelp, Apr 8, 2008 IP
  6. mygodamen

    mygodamen Peon

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    #6
    put it in /www or /public_html
     
    mygodamen, Apr 8, 2008 IP
  7. jipeto

    jipeto Well-Known Member

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    #7
    very strange, check if there is anything on a file called .htaccess
     
    jipeto, Apr 8, 2008 IP
  8. Big Banana

    Big Banana Member

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    #8
    The control panel setting for this gives me a warning box that I have to sign off on if I change CNAME: "I am aware and accept that all current DNS settings, e-mail addresses, and forwards will be disabled."

    Do I want to do this or is it something else?

    Hmm, I could copy them and see. I'll give that a shot.

    I was unable to locate this.

    Thanks gang!

    Scott
    The Big Banana
     
    Big Banana, Apr 8, 2008 IP
  9. Big Banana

    Big Banana Member

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    #9
    Alright!

    I guess it didn't like the files on the / directory, so now that I've copied everything over to /www, it works great.

    Thanks much!!!

    Scott
    The Big Banana
     
    Big Banana, Apr 8, 2008 IP