Blank page

Discussion in 'Site & Server Administration' started by svanderclock, Apr 8, 2008.

  1. #1
    Hello,

    our server is located in France.

    When i m in france and i request an heavy page (> 200ko) to our web server, everything work fine

    When i m in foreign country, far away from france, and i request the heavy page, then i get an blank page in browser ...

    Can you help me to understand it and how to improuve it ?

    Thanks you by avance
    stephane
     
    svanderclock, Apr 8, 2008 IP
  2. hans

    hans Well-Known Member

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    #2
    check your iptables and compare with your own IP !

    that's wht I got when I excluded my own IP a while ago .... an empty page.
     
    hans, Apr 8, 2008 IP
  3. gate2vn

    gate2vn Peon

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    #3
    Can you ping to server from that country? Can you reach any page on it?
     
    gate2vn, Apr 8, 2008 IP
  4. svanderclock

    svanderclock Peon

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    #4
    Yes i can ping from the country...
    bytes=32 time=202ms ttl=113

    in fact it's work well with small page (size < 100ko), but with huge page (size > 200 ko) it's not work or it's work only time to time ...

    do you thing it's can be something in the way the server (IIS) gave the page? i mean in chunck for exemple ... or something like this ?

    thanks again
    stephane
     
    svanderclock, Apr 8, 2008 IP
  5. svanderclock

    svanderclock Peon

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    #5
    no, it's not this, my iptables is empty ...

    thanks again
    stephane
     
    svanderclock, Apr 8, 2008 IP
  6. gate2vn

    gate2vn Peon

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    #6
    The ping time seems good enough. When you face to blank page issue, how about your internet connection speed? Is it slower than usual, or still the same? How about the server load at that time?
     
    gate2vn, Apr 9, 2008 IP
  7. svanderclock

    svanderclock Peon

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    #7

    The connection speed in 2048 Kbps/seconds ... and seam ok !

    The server load seam not very heavy, because at the same time i ask someone to load the page in france and it's work great ...

    I m in Russia
    The server is in france
    exemple of page: http://www.arkadia.com/fra/forums/f20/discussion6737/

    The page is 128 kb, but the server create it in 0.55 second, but it's cost me 20 second to see it (in 2048 kbps/seconds) or most of the time it's show only blank result :( I don't know where is the problem ... bad server configuration? the adsense javascrypt? something else?

    thanks by advance for your help !

    stephane
     
    svanderclock, Apr 9, 2008 IP
  8. gate2vn

    gate2vn Peon

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    #8
    The issue seems at your server. I could not load it. Also, when checking dns, there are some errors too. You should have your tech to review your server configuration
     
    gate2vn, Apr 9, 2008 IP
  9. svanderclock

    svanderclock Peon

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    #9
    No, wait we was very unlucky today, the server crash today! it's happen one time a year, and unfortunatly today :(( i can not believe it :(

    can you try to see it again ?
     
    svanderclock, Apr 10, 2008 IP
  10. Pwner

    Pwner Peon

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    #10
    Here in spain works fine.
     
    Pwner, Apr 10, 2008 IP