Hello, I a buyer recently purchased something from me using google checkout (which im very disasified with) and I had to give them a refund. Its been 5 days since the refund and the customers $1500 is still in my bank account. Does google take the money out and send it back to the customer or do i need to? I dont wanna send it back and then have google take out $1500 from my bank account. PLEASSSE HELP!
What have you actually done? There's a 'refund some money' link on the order page - have you followed the instructions there?
Yes I refunded the money (clicked refund entire amount). It says its been refunded but the money is still in my bank account.
I would contact Google directly about this to be on the safe side, do not send any money until you confirm with Google.
Yeah i would love to do that but google has no phone support and they do not respond to my emails... who would of thought such a respected business could suck so much.
Call this number 650-623-4000 and press 0 at each prompt. That will connect you to a live person at Google.