Just get the authcode and initiate the transfer,you will receive a e-mail on the whois address to accept the transfer and you're done they do all the job after that. I have transferred few names to name.com took ~4 days.
Few days old thread. It seems that is already fixed. Just to note that, Collect the “Account No#†of the account you need to transfer and then go to the particular domain section by clicking on the domain on the index my account area and then try to find out account transfer on right side menus. Preview and proceed !
And I never heard and can n't believe any such complaint like this ! I do n’t know,if your post was moved to a wrong section ! lol Just kidding !