Oh cut the crap! You aren't filling anything! I know how Caro (your datacenter) works and you don't have to fill in anything. And as far as i remember Caro's IPs were $1 and not $2. Also you wouldn't have any justification for the IPs. Morons sending out spam isn't one of them. The entire idea behind this is just so full of crap that it's overflowing.
I'm not sure I buy that statement. You are not required to get justification for a /29 or higher, though it certainly cannot hurt, ARIN does not require this. Also, the one filling out the justification should be the end user, not the ISP. Either way, there is really no justification for dedicated IP's in a shared hosting environment outside of the need for SSL.
I see absolutely no reason to not give resellers at least one IP and it can be easily justified: nameservers, ssl ect. I would absolutely not give them to every single run of the mill shared hosting customer though they are entirely useless unless they need it for SSL. What I see as an issue is it was not included in the original price and they're now required and thus the customer is getting charges they were not aware of when signing up. It's just bad business and they're going to lose customers over it. So it be more logical to make it a policy for future customers only and include it in the price of the accounts. We assign 1 shared IP per reseller and have done this since we've offered the accounts. Some use it for SSL, name server or nothing at all. It also helps us keep our resellers more anonymous and along with that easier to manage attacks and various other problems. Justification is also not particularly tough due to the numerous reasons for needing them. As for the cost of IP's for some who believe they're free or the host should not make profit. Well some of us run a business and there is more to IP's than just what a provider charges. In our case our IP's are all routed to our VLAN and not a server thus it's heavier load on the routers. We also need to remember about manging the rDNS requests that may come in from customers. So a $0.58 profit or whatever it'll come up to be after provider charges still does not account for other internal costs past the purchasing of the IP itself. Not to mention charging higher prices for more dedicated IP's discourages their use.
InFlow, are we talking about shared hosting or Resellers? More specifically, the OP... From the OP post, it looks like "shared" hosting, unless someone is selling reseller hosting for less than $3/mo. As I said before, for SSL, perfectly fine.. Requiring "EVERY" "hosting" customer to have one, not fine...
We are only Requesting our Master resellers to have their own main shared IP for there resellers and hosting accounts. Each hosting does not need to do anything! Thank you
Ok, I just assumed it was shared hosting given the comments by the OP... I've never seen anyone sell a master reseller account for less than $3/mo... Either way, still seems wasteful to require it if someone does not need it
I see where you thought it was a hosting account.. But this account from the op was actually bought from another hosting provider for 27.00 a year for a Master reseller, we had since bought the clients from that hosting provider as they sold out. So in all actuality as inflow stated What I see as an issue is it was not included in the original price and they're now required and thus the customer is getting charges they were not aware of when signing up. It's just bad business and they're going to lose customers over it. So it be more logical to make it a policy for future customers only and include it in the price of the accounts. This is not the case as this account did not sign up with us, but there for still needs to follow our guide lines and tos. I did not realize that this would cause this much drama.
As I said in the PM. I'm willing to pay for the IP, I see the advantages of it, but only if you give me an uptime guarantee. I had requested a refund before, but they wont give it because they've bought my account. I think I've the same rights as your other customers? PS: At the moment I'm happy with the hosting. I hope you're able to keep it up.
Here's the email from caro.net which is his dedicated server provider: He's a lier! PS: Want me to contact them again and show them this thread? They'll certainly look over the justification again.
Infact I got 8 IPs for $4 when I ordered the server from caro. I am not sure,what will be the rate for additional IPs as I never asked for extra IPs. But they asked for justification and also told me to fill this forum, where I saw it is $1 per month per ip https://support.carohosting.com/index.php?x=&mod_id=2&id=1 Edit: Btw, The host reserves the right to charge any amount for a dedicated IP. If anybody dont want to give the asked money then dont buy dedicated ip. Just use the shared ip.
I don't know of any provider that would give an uptime guarantee on a $27/yr master reseller.. For that matter, I cannot believe someone sold you one to begin with... Things like this just do not exist in the real world. It likely explains why the account was later sold. If I were your host I would have raised the rates as well. You get what you pay for. These cheapy one off, or ultra cheapo account just have no place in this industry. BTW, you cannot expect these guys to refund your money if they never collected it to begin with. Having acquired a number of web hosting companies accounts over the years, I can tell you that often times we (the new host) are eating a heck of a lot initially. For anyone else out there, I would beware of hosting prices that are this cheap. It's generally a warning sign of bad things to come. YMMV.
I have a question about this statement You have no control over john doe right? So what if one of the resellers sell to john doe and then john doe does this then the IP still gets banned. Granted it doesnt effect everyone on the server but the reseller is asses out since his $3 IP is blocked now. What then he buys another?
Mia the big problem is that they force us to buy dedicated ip adress i dont need this adress and i dont care if it will be faster with that or not and besides that why should i care if my account was bought or transfared to another hosting provider i paid for it i want to get what i paid for i dont need this dedicated ip how come that they force me to buy it? Moreover if they do charge and i dont want then just return us some of the money and thats all..why should i be charged for something i dont need? P.S Their servers are down or someting my master reseller isnt working and their website either..someone have the same problem?
I can't even believe I didn't pick up on this the first time. This reason makes no sense because in cPanel the exim server instance sends mail through the main server IP. So you'll get blacklisted because of the spam whether you have your own IP or not.
If they are truly "forcing" you as you say, then they are not following ARIN's guidelines under IETF RFC 2050 regarding the proper and efficient use of IP Address space. You are well within your right to either refuse or give back IP space.
Firstly, I did not receive an email regarding purchase of a dedicated IP. I do have a master reseller with you. Only if you can guarantee me 99% uptime and not 80% uptime I will get a dedicated IP. Secondly, the site is down and there hasn't been an explanation yet for this downtime. I can't expect to pay for a dedicated Ip if the server itself keeps going down.
My sentiments exactly, but 80% uptime is very generous. I'd say more like 25% as of late. Apparently the mandatory $3 a month dedicated IP fee isn't coming into effec until feb 28.