Beware of hostgator!!

Yes.... I'm very sorry to say Hostgator ruined my business.
I've signed up for a baby shared hosting 2/3 weeks ago, I hosted one of my site which had medium traffic. Suddenly i got a mail from hostgator abuse team, they wrote my hosting is using too much resources, so they shut the hosting down. Ok fine... I thought i need to take a dedicated server, so i ordered a dedicated server 2 days ago, they asked for my credit card scanned copy, govt. id, i sent those things,contacted to live support, called them by phone 5 times.... But the ultimate result is zero! not zero actually, they just suck my 500 dollars! want to know how? they canceled my baby shared hosting, 100 $ GONE, They didn't setup my standard dedicated server yet, 200 $ ( !!??? ) , and they sent me another invoice for 200 $ , WTF!!! They showed me they are setuping two dedicated server for me!! But what the hell i do with 2 dedicated servers? And who told them to setup 2 servers for me? I've ordered one dedicated server. And the most horriable thing is, they didn't mail me any server login information yet. I'm losing o.3 millions users a day. Hostgator just FU***KED ME UP BADLY. I HATE HOSTGATOR.

 

I'm sorry that that happened to you.

I suggest you do chargebacks against all transactions made by HostGator and go with a reputable company

 

Wow. That sucks. There was probably a mistake or something. Im sure if you open up a support ticket and provide all the information you could get this sorted out.

- Prilep

edit:

Brent (Hostgator owner) will post in this thread soon. Hope you sort it out.

 

Isn't HG reputable?

But if they still don't respond charge back...

 

Not really... They have quite a mixed rep... Half Good/Half bad.

 

thanx guyz for replies. I'm planning to charge back.

 

That should be a mistake. Hostgator should will refund you.

 

Also post a thread at webhostingtalk.com as they have ppl hanging around there.

 

I dont think they will do such things.

 

Im telling you, you should wait for Brent to reply. He will sort out everything for you.

- Prilep

 

Just ask them to eat shit
They Suck Big Time

 

who is Brent by the way?

 

owner of hg

 

Hey,

You ordered the dedicated 2 days ago? And your complaining? Seriosly, you will get a refund for the Baby package as your inside their monthly money back guarantee! Second of all i would say that the second 200$ invoice is just a mistake or mixup by staff or their system!

But 2 days ? I think your over reacting in this situation, give them a chance to actually process your order! And Cameron, yes Hostgator is a reputable hosting company! Actually one of the biggest and best reputabled hosting companies... Most people who deal with hosting, know about Hostgator and what it is! Count's for something eh?

 

fREDDY DUDE, I'm not over reacting. 1 day is very important for me. and the fact is they told me it wont take more than 4/5 hours to set it up by phone. so I expect it from HG

 

As i said above i have emailed brent directly for you and showed him this thread. When he reads it he will help you out and will sort it out.

- Prilep

 

thanx Prilep for helping me out.

 

No problem. I usually talk to him and when there is problems like this he always sorts them out and gives something extra. So just wait.

- Prilep

 

Any suggestion for reputable company than hosgator.?

 

BlueHost.com is quite reliable.