5 Hour Notice of IwhiC's ~~24's Hour Only ~~ Christmas Sale! Master Reseller

Discussion in 'Web Hosting' started by IwhiC, Dec 21, 2007.

  1. fvalente

    fvalente Peon

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    #21
    this weekend I've recorded 12 Reboots :S

    PS: I've a reseller plan on Iwhic :(

    Services is really terrible in terms of uptime :(
     
    fvalente, Dec 23, 2007 IP
  2. lifetalk

    lifetalk Well-Known Member

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    #22
    Yup.
    I was looking through their site yesterday and was interested in the reseller plans. BUT, during those 10 minutes that I evaluated things, the site timed out atleast 4 times..!!
     
    lifetalk, Dec 23, 2007 IP
  3. fvalente

    fvalente Peon

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    #23
    At the moment their server is with 3 Hours and 5 minutes Uptime, it means that soon we'll have a reboot.
    They're always with 95 % Ram in use (3.04 / 3.21 GB) what can be using so much memory ? :|

    Edit:

    And down again :(
     
    fvalente, Dec 24, 2007 IP
  4. sebydiamant

    sebydiamant Peon

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    #24
    Some of Hostparlor accounts use that! I'm sure.
     
    sebydiamant, Dec 24, 2007 IP
  5. wvccboy

    wvccboy Notable Member

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    #25
    In that past 8 hours they've had almost 3 hours of downtime, which is really awful for a host that claims 99% uptime.

    I suggestto IWHIC, ban proxies. They're bugging off all the other clients and keeping new potential clients AWAY. Or, is it the network? Whatever it is, I'm sure none of your clients are happy with you now.
     
    wvccboy, Dec 24, 2007 IP
  6. IwhiC

    IwhiC Peon

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    #26
    The server for this sale is up you can see it here http://mobibizinfo.com/
    Yes right now we are having a server issue with on our main server. We are tracking this down. The main server has a error that is causing the root processes to explode and causing the system to stop responding ,, I like the idea of banning proxy's.,,,But. That does not seem to be the reason for this issue. We have this being looked after and are working on the finding of the error and the solution.
    Thank you

    P.S if you get a server not found error for the above link, press F5 a few times,, this is brand new DNS and is still changing.
    Thank you
     
    IwhiC, Dec 24, 2007 IP
  7. izwanmad

    izwanmad Banned

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  8. wvccboy

    wvccboy Notable Member

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    #28
    Well, all the best Jason. Hope this gets fixed soon ;)
     
    wvccboy, Dec 24, 2007 IP
  9. IwhiC

    IwhiC Peon

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    #29
    New server is not down I have corrected the dns for the link above.
    Also we are working on our main server,,, And I have never even in last couple days seen the ram at 90% with 6 GB of ram that was not the issue.
    This will be resolved and we will get the rest of the accounts set up.
    The server this sale is for is online and dns for link should be fine now,, I never updated the name servers at register was the problem.
    Thank you
     
    IwhiC, Dec 24, 2007 IP
  10. IwhiC

    IwhiC Peon

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    #30
    we maintained 99% uptime for ever ,,, I can not help the fact that some clients moving from host parlor to IwhiC NEVER changed there DNS or that Eddie changed the dns on his domain which caused the DNS on his servers to stop working, that is not our fault,, I will not take the blame for what host parlor did that has caused all of his clients sites to go down last week, HIS 2 SERVERS are still up and there is no DNS on them,,, so that is not my fault. I will take the blame for our server issue we have had for the past 24 hours and this is just about solved.
    We are not a terrible host,, Eddie did this whole thing to all his clients and Im not being blamed for the down time that He caused....
    Changing dns from one server to another can take time,, but the fact that I am being blamed for Eddie shutting the DNS off on his server LAST Tuesday is not fair.
    That was not my doing.
    All accounts will be up soon as we have our server almost fixed. At least those that change the DNS to our server.
    Thank you
     
    IwhiC, Dec 24, 2007 IP
  11. jflattery

    jflattery Peon

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    #31
    I for one think Jason is doing a bang up job considering the mess that was left for him, I think we all need to settle down and relax. Acalm peaceful host can get more work done if he doesn't need to keep on popping Ativan from listening to us. Keep it up Jason, keep us appraised of your progress......
     
    jflattery, Dec 24, 2007 IP
  12. ZaxiHosting

    ZaxiHosting Well-Known Member

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    #32
    Calm down,its Christmas:)
    Regards
     
    ZaxiHosting, Dec 24, 2007 IP
  13. IwhiC

    IwhiC Peon

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    #33
    http://iwhic.com/servers/ <<<<<< is up
    http://server3.iwhic.info/ <<<<<< is up

    We are still sorting things out and making sure all issues are gone for good.
    I will be sending emails to every one very soon, If you have open support tickets please ALLOW us time to get these answered.. We will get every thing back to up and close to perfect and I will spend my Christmas Eve and Day on this damn computer till I get every one up and running,, I am devoted to your hosting and uptime..
    Merry Christmas to All and to All a good night.
    Jason
     
    IwhiC, Dec 24, 2007 IP
  14. Cameron [NetXHosting]

    Cameron [NetXHosting] Peon

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    #34
    Good on you Jason, Taking on this HostParlor mess. It just sucks that it's doing this too you.
    I say have Christmas day off, You deserve it ;)
     
    Cameron [NetXHosting], Dec 24, 2007 IP
  15. mubin

    mubin Notable Member

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    #35
    im sorry for being a horrible customer. I am on your main server, and even though I am pissed I understand that now is not the time of the year to be getting TOO angry.

    Keep up the awesome work.
     
    mubin, Dec 24, 2007 IP
  16. kber

    kber Well-Known Member

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    #36
    your server is down 4 hours ago now , any news about this downtime ?
     
    kber, Dec 26, 2007 IP
  17. Nitro777

    Nitro777 Active Member

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    #37
    The server is down for more 7 hours , and no action from iwhic :( to solve the problem of :
    httpd process !
    ? where they are ? ..... reboot it !:confused:
     
    Nitro777, Dec 26, 2007 IP
  18. lifetalk

    lifetalk Well-Known Member

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    #38
    Yup.
    It IS down after all..!!

    Though the last time I saw, the uptime was close to 10 hours, I guess
     
    lifetalk, Dec 26, 2007 IP
  19. IwhiC

    IwhiC Peon

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    #39
    The http file has been cleaned and errors with in it fixed. Alot of accounts that were moved from host parlor had huge errors with caused the http to stop as some files were unreadable. We have cleaned these up and removed or fixed the errors.
    Service is restored.
    Thank you
     
    IwhiC, Dec 27, 2007 IP
  20. rishi_the_rockstar

    rishi_the_rockstar Banned

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    #40
    Well i heard that hostparlor is sold to Iwhic , and they told me to contact u , and from 6 days my unlimited master reseller hosting - package that i buyed from them ( that company is now yours i think so ) means u ....and from 6 days my 13 customers are complaining ( because none is working , servers are down ).....i wasted a complete 300$ on all this - Buying Master Reseller - Buying Domain - Buying Advertinsing , and all is wasted ....and i really hate these type of people , i would really like to get the money back that i paid u ( 50$ for 2 years master reseller that is down in 1 month for more than 6 days ) i also buyed a domain for 2 years from u - hostjacket.com , and i am really feeling bad that even u are not replying to my pm's , so i posted this here ...so just solve my problem ASAP , or just give a refund ( there was 1 month money back gaurentee ) , so thats all i would like to say ( so big parah read it fully and tell me )

    ------------
    And i say thats its all shit that ur master reseller is 99% uptime .....its not even 70% uptime.....so just help me ......sorry for this type of language , but i will have to do this , i will also give an negative itrader to u and hostparlor id ( i forgot that i have not gaven him that till now ) so just sort out my problem fastest .)

    Thanks
     
    rishi_the_rockstar, Dec 29, 2007 IP