Nice letter from Google about click bombing and invalid clicks!

Discussion in 'Guidelines / Compliance' started by technologic, Dec 19, 2007.

  1. #1
    I got this nice email today when I reported seeing invalid clicks (probably click bombing) on December 13, 2007. Well they finally followed up with this letter:

    "Thanks for your email. I see that you're worried about the possibility of
    invalid clicks being generated on your site, so I've provided a couple of
    solutions below that I hope will address your concerns.
    1. We encourage you to regularly review your site's traffic logs for any
    suspicious activity and notify us of your findings at
    https://www.google.com/adsense/support/bin/request.py?contact=invalid_clicks_contact. Please note that there's no need to alert us of all instances of invalid activity, so we ask that you use your best judgment when reporting unusual activity on your site.
    If you need help logging the traffic on your site, we recommend trying
    these Google search terms:
    Webmaster resources
    Website tracking and logging
    Site traffic analysis
    2. You can find tips and guidelines for keeping your account in good
    standing by visiting our Help Center at
    https://www.google.com/support/adsense/bin/answer.py?answer=23921.
    3. Another good way to ensure that you don't generate invalid clicks is by
    reviewing and remaining in compliance with our Terms and Conditions and
    program policies:
    https://www.google.com/adsense/terms
    https://www.google.com/adsense/policies
    I realize that you may have questions about what Google is doing to
    prevent invalid click activity. Rest assured that our specialists
    carefully monitor clicks and impressions on Google ads in order to protect
    your interests as well as those of our advertisers. To do this, we use
    both automated systems and human reviews, analyzing all ad clicks for any invalid click activity that may artificially drive up an advertiser's
    costs or a publisher's earnings. Please note that according to our Terms
    and Conditions, Google will use its sole discretion when determining
    instances of invalid clicks.
    Thanks again for contacting us. We look forward to working with you in the future.
    For additional questions, I'd encourage you to visit the AdSense Help
    Center ( http://www.google.com/adsense_help ) or the official AdSense blog
    ( http://adsense.blogspot.com?utm_source=txft ). Alternatively, feel free
    to post your question on the AdSense Help Forum (
    http://groups.google.com/group/adsense-help?utm_source=txft ).
    Sincerely,

    The Google AdSense Team"

    Isn't this nice of them? How did I do it? I emailed them and also used their adsense publisher's form to report the invalid clicks. I guess they recognize when a publisher comes out forthright with honesty and voices concern immediately.

    Just thought I'd share.

    technologic
     
    technologic, Dec 19, 2007 IP
  2. MatthewN

    MatthewN Well-Known Member

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    #2
    I bet it's a standard reply they send to everyone ;)

    When I used to email them about accidental clicks they always emailed back the exact same reply. I think I emailed 3 times. I stopped reporting accidental clicks when the announced on their blog that it wasn't necessary to report them.
     
    MatthewN, Dec 19, 2007 IP
  3. mellow-h

    mellow-h Peon

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    #3
    Yup! It is :) Most of the proxy owner faced the same sort mail once at least :)
     
    mellow-h, Dec 22, 2007 IP
  4. thivakaran

    thivakaran Active Member

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    #4
    thankzz bro
     
    thivakaran, Dec 23, 2007 IP
  5. sweetlouise

    sweetlouise Well-Known Member

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    #5
    yeah but at the end of all that they say the decision is at their descretion so it basically means sweet FA.
     
    sweetlouise, Dec 23, 2007 IP