How much time does it take to get the limit off an account, when a dispute is filed?

Discussion in 'Payment Processing' started by HPA, Dec 16, 2007.

  1. #1
    All right, this is getting on my nerves. My account has been limited... And I really don't know why!
    I assume, it's because of the dispute, that was filed against me. Well I talked to the buyer (yes, I was the seller) and he canceled the dispute. Now the problem is that the limits still haven't been taken off!
    Is it normal? If it is, how much time/days does it usually takes to get the account unlimtied?

    Please let me know!
     
    HPA, Dec 16, 2007 IP
  2. Jennifer66

    Jennifer66 Active Member

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    #2
    When did they cancel the dispute? If it was over the week-end, it might take a business day or 2 for Paypal to review it and lift the limitation.


    Jen
     
    Jennifer66, Dec 16, 2007 IP
  3. HPA

    HPA Notable Member

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    #3
    It was just yesterday...
    Thanks... So Yesterday was not a working day, neither is today. It means that they'll lift off the limitations tomorrow, or the day after...
     
    HPA, Dec 16, 2007 IP
  4. Jennifer66

    Jennifer66 Active Member

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    #4
    Well, it's still a Paypal "working" day, I mean you can call them and ask how long it will take to lift the limits, if you need to know right now. You might find out right away.

    For some reason, in my experience, I get better answers from them during regular business hours M-F Pacific Time. Not sure if they have a skeleton crew or outsource their phone calls on the weekend.

    I guess it all depends on who you get on the other end of the phone. Some are more knowledgable and willing to help than others.

    Things just seem to happen faster during Monday through Friday.

    Jen
     
    Jennifer66, Dec 16, 2007 IP
  5. puppyco

    puppyco Peon

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    #5
    Definitely call them. I had a limit set on my account and made a phone call and asked to speak to a supervisor. Told them that I had a 5000.00 transaction and I didn't want to lose it because of the limitation and I couldn't receive any funds into my account.

    They lifted it immediately, because they didn't want to lose the money they would get off of the transaction too.

    If you have a good reason and a buyer closing the dispute is a really good one. I think they will work it out for you.
     
    puppyco, Dec 16, 2007 IP
  6. GoldenCoin

    GoldenCoin Banned

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    #6
    Submit your documentary requirements which PayPal asked in the resolution center, before they can fully lifted the limitation.
     
    GoldenCoin, Dec 17, 2007 IP
  7. HPA

    HPA Notable Member

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    #7
    Well yeah, but they haven't stated what documents they want. They just say this:

    Now the problem is, that they haven't listed the documents, that they want...
     
    HPA, Dec 17, 2007 IP
  8. slim49z

    slim49z Peon

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    #8
    Well, I certainly don't know coz I never been in that kind of shoes..hehe
     
    slim49z, Dec 17, 2007 IP