Affiliates: Do you contact your clickbank customers?

Discussion in 'ClickBank' started by myfxreport.com, Dec 10, 2007.

  1. #1
    Affiliates, do you contact your clickbank customers who bought through your site or ad? Do you use the contact information "email, name, product purchase" to contact them, or due use this data for any means, in order to limit refunds, or make new sales??
     
    myfxreport.com, Dec 10, 2007 IP
  2. WilsonA

    WilsonA Active Member

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    #2
    don't ever do it unless you promised them a bonus for buying from your link
    people do not like being disturbed
     
    WilsonA, Dec 10, 2007 IP
  3. finalroundmedia

    finalroundmedia Well-Known Member

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    #3
    Same here. I email users a bonus but otherwise I don't email them unless I have product updates.
     
    finalroundmedia, Dec 10, 2007 IP
  4. downloadsonline.org

    downloadsonline.org Active Member

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    #4
    according to clickbank terms, I think affiliates should not contact customers using the name, email and product data in their transactions page.
     
    downloadsonline.org, Dec 10, 2007 IP
  5. georgecotton

    georgecotton Peon

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    #5
    Agreed, I figure its best not to contact them, in case they report you to clickbank for misusing contact information and spamming.
     
    georgecotton, Dec 11, 2007 IP
  6. Zibblu

    Zibblu Guest

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    #6
    No. I think that would be considered spam. I figure 99% of the people who bought through my links don't even know what affiliate marketing is (I don't do much promotion of IM products) ... they'd be pretty confused (and probably disturbed) if I contacted them.
     
    Zibblu, Dec 11, 2007 IP
    Bernard likes this.
  7. karabas

    karabas Well-Known Member

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    #7
    Is there any rationale for ClickBank having the information in the transaction list?
     
    karabas, Dec 11, 2007 IP
  8. markov

    markov Peon

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    #8
    If it is that every customer would be getting hundreds of mails, I think it is a bad practice, so we should honor their privacy.
     
    markov, Dec 12, 2007 IP
  9. dirkdupon

    dirkdupon Guest

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    #9
    Don't do it, it's a bad way of email marketing. I also don't like it when affiliates use my information.
     
    dirkdupon, Dec 12, 2007 IP
  10. briteday

    briteday Active Member

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    #10
    I would think what you do is provide an opt-in form on your pitch page, or maybe your thank you page. Any rate they must indicate they want to be contacted somehow. IMHO.
     
    briteday, Dec 12, 2007 IP
  11. 60minuteaffiliate

    60minuteaffiliate Peon

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    #11
    Yes, I do. I contact them regularly. In face with some of the products that I promote I've created membership sites as a free bonus.

    Colleen
     
    60minuteaffiliate, Dec 13, 2007 IP
  12. NCMedia

    NCMedia Well-Known Member

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    #12
    If you can pre-sell them and get their info/opt-in for long term participation with you - withOUT being sneaky or spamming them - I think you are indeed maximizing long term retention and monetizing efforts - good job 60. Always list build, even on your/others landers. Aggregating and retaining good spenders is crucial to fruition of automation downstream when you have a deep relationship with your customers.

    If you're a vendor it's obviously a lot easier... As an aff, going through your reciepts and aggregating emails to spam them is without a doubt both a poor effort looked down upon by all, and will create problems for you and merchants you are working with.

     
    NCMedia, Dec 13, 2007 IP