When you go out to buy web hosting what do you look for? more specifically what do you want or would you want that you can't seem to find around? I use to want a nice control panel which allowed me to administrate my site easily without jumping through many hoops... I decided to start my own web host and now I use cPanel which basically is all I want in that area. So I am pretty satisfied... but just curious, what is something you really think web hosts should offer but many do not seem to?
Yes support is a big thing when buying any service... unfortunately few have good support. Actually my question was more "what do you wish web hosts offered?" instead of the other as I suppose most people will respond like you...
well it is easy to give support when you are a small hoster, as you grow, it begins to be very difficult to keep the standards high. that s why startup are often cool and then s..ks when they are grown up But for sure, support , cost and uptime. One thing I d like to have in support is help, I mean real help, I am renting a dedicated server for 90$ a month (dual core whatever etc...) I ve asked them for help to install ffmpeg..They sent me the hell...I don't need support , I need good support
That sucks! I don't personally offer ded servers, only shared hosting but even our shared hosters can get that on request... I have heard good things about RackSpace and their support, never used them personally but heard good things. maybe you should try them.