Hi, I have two servers bought from leaseweb.com. I have much mysql usage, so i used one server for mysql and one for httpd. Today i get a message that i have to pay 350euro because i have 7TB consumed bandwitdh. The real internet bandwidth i used it's about 750GB... the rest is network traffic betwhen the servers... how can they charge me for that? First of all it's free, as it's not internet bandwidth, it's simple network traffic... Second of all, they charged me twice for the same bandwidth, first the data i sent to the mysql server, and then because the data was recived by the mysql server. So the bandwidth usage is somewhere like that: Server 1: httpd -> 3,7TB Server 2: mysql only -> 3TB So those 3TB are network traffic... not internet... damn... What do you think about that?
did they state in their TOS that they give you free in-network bandwidth? if so, maybe you should message them and tell them about it
It's immoral to ask to get paid for in-network bandwidth... as it's free for them... unlike internet bandwidth...
Wierd! They shouldn't be charging you for network traffic, only internet bandwidth. I'd suggest you contact them and ask them to send you a copy of their TOS and take a look at their FAQs and similar documents to see if they mention this. The Millzman.
Sorry to hear that. I got a couple of servers with them as well, and they don't seem to charge me for network traffic (yet).
free for them doesnt mean they wont charge you, hosting companies get free ips too, but they still charge you for it. You better look at the TOS.
Do you have a cross-connect or private switch, private VLAN? If you are hitting public IP, not local, their MRTG is monitoring this traffic as your public internet traffic.... sucks....
leaseweb is known for those tactics, ask them if they would like to discuss the issue on webhostingtalk.com I think they may reconsider it
That means that they will consider a deal. Offer them 1/10 of what they charge. Dont go with the heavy arms first, play nice. Tell them that you didnt know about this rule. I am sure they would like to keep you as a happy customer.