I was sucked in my their high ratings, consumer awards and the promise of 5 TB per month, on a shared plan. I wasn't a complete idiot though. I bought an account for a month and moved one of my newer websites over. By the end of the month the website had quadrupled in users, monitoring was showing 100% uptime and AdSense revenue was at an all-time high. I was excited and quickly moved the majority of my other sites over. The first month was phenomenal, then tragedy hit. For three straight days my websites began to load extremely slowly. In the beginning I had noted the speed was a little more sluggish than I was accustomed too, but I figured if this new company had some quality customers then soon their network would get an upgrade. Now, my doubts were kicking in. Finally, after a day or two of haggling with customer support through tickets, someone suggested moving me to a more dormant server. Within hours my sites were moving at the same speeds again and revenue picked back up by the weeks end. I had been working on an osCommerce project this whole time and finally decided to install the site and get to working on product uploads. That's when I realized that they had never given me my dedicated IP address for SSL. When I asked for it somehow they grew retarded and my websites kept moving from the old ip's to the new ip's throwing up folder listings and Apache pages for weeks. In the end I had to move two sites away that they couldn't seem to ever fix, and I still was unable to use SSL. Also three domains that were project sites were also messed up and they could not seem to ever get the DNS servers right. I cut my losses and figured for $17/month I could live with a little hiccup. Even though that two weeks nearly killed my most prized site which I had originally moved over and revenue dropped dramatically I decided to hang in there one last time. For the past week now, my sites have not been loading 100% of the time (most likely due to another customer hogging resources). Turns out some adult content sites are hosted on my server and late at night they seem to get a spike in traffic that makes my sites in accessible. When I asked support to fix this issue (as they had in teh past) they responded that I should upgrade to their clustered hosting. While that package might offer more stability it doesn't offer what drew me in to the company in the first place. In fact it's dramatically less. The shared offers 500gb and 5TB of b/w. The clustered offers only 30gb storage and 600mb of b/w thats 6% of the space and 12% of the bandwidth that they originally promised me. I already use 20gb of storage and apprx 3gb of b/w per month. So this plan does not come close to meeting my immediate needs. Oh well, you live and you learn. Please learn from my mistake and steer clear of this company and others like it.
It seems you earn enough from your sites to cover the cost of a dedicated server...why don't you take that route? skimping won't give good results!
very true. I was trying to increase profit by decreasing cost. Going cheap works.. but rarely. I knew there was risk and was fine with it since I do have a real job. Since the main money makers are no longer hosted with them revenue is starting to return, and if it continues at this pace I will be getting a dedi soon. I have already been looking, just haven't found that perfect package that won't bleed me dry but also won't suck. Also a side note. They charge $4/gb of additonal storage for their clusterd servers..... which i find stupid. It's $276.50/month for an extra 70gb Also their VPS's are too expensive for the little bit they offer.
Sorry that was stupid Hosting is the ship that olds your goods and once the ship sinks, the goods are no good You will get stability having a VPS where you have enough space and bandwidth with no one hogging resources and taking sites down The bad thing is that you might fall for such offers again
Well, let us know your budget for a dedi, space, bandwidth, control panel, etc. requirements and kind of sites hosted...maybe we can suggest you some deals.
Never trust a person who largely oversells. If you use more than what they deem reasonable then they cut you off. The 17TB is just a figure. It means nothing, Other than they are a terrible oversold company.
I am with fastnext at the mo and my website loads quite slow, my account expires in june and I am thinking to move my site elsewhere. But for now I am stuck with them, have complained a few times but still nothing has been done. They also keep blacklisting my IP address if I do work on my website for over an hour roughly which is annoying and results me in loosing data. I would definetly NOT recommend them to anyone.