125% ctr?

Discussion in 'Google AdWords' started by zitblu, Sep 6, 2007.

  1. #1
    hi, im new with adwords. can someone explain to me how i got 125% ctr? there are 4 impressions and 5 clicks. tnx!
     
    zitblu, Sep 6, 2007 IP
  2. CustardMite

    CustardMite Peon

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    #2
    I've had this myself in the past.

    Never heard a sensible explanation as to why it happens.

    It only happens when you've got small amounts of data though...
     
    CustardMite, Sep 6, 2007 IP
  3. magda

    magda Notable Member

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    #3
    I think it's something to do with people clicking on a cached page. I think
     
    magda, Sep 6, 2007 IP
  4. zitblu

    zitblu Guest

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    #4
    hmmm..ok. thanks for the info.
     
    zitblu, Sep 10, 2007 IP
  5. bigmarvloyal

    bigmarvloyal Active Member

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    #5
    Hmmm... interesting - thanks for posting that!

    I've only ever had it happen once and someone else asked me about it too... I just assumed there was a minor delay in updating the impressions and clicks.

    Cheers

    Stewart
     
    bigmarvloyal, Sep 11, 2007 IP
  6. selltrib

    selltrib Peon

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    #6
    I just thought it didn't have all the update stats so it was a little bit wacky.
     
    selltrib, Sep 11, 2007 IP
  7. wowhaxor

    wowhaxor Banned

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    #7
    someone who right clicked your ad and opened in a new window, then clicked an ad again.
     
    wowhaxor, Sep 15, 2007 IP
  8. RyanR1

    RyanR1 Peon

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    #8
    I wrote them an email once about this. Here's their response:
    Thank you for your email. I understand that you would like to know why
    there is a discrepancy in your campaign statistics. Below, I have
    explained this in detail.

    Typically, it isn't possible to receive more clicks than impressions.
    However, there are cases where your reports will reflect more clicks than
    impressions, or a clickthrough rate (CTR) of more than 100%.

    First, statistics for your ads aren't updated instantaneously. Clicks are
    updated about every hour and impressions are updated every few hours.
    Therefore, it is possible that the number of clicks displayed in your
    reports could exceed the number of impressions until your reports are
    completely updated. This usually happens by the end of the day (11:59pm in
    the time zone you have selected for your account). To see the greatest
    accuracy in your reports, we recommend reviewing a given day's reports on
    the following day, when the servers have finished reporting the clicks and
    impressions.

    Secondly, because browsers cache the search results and ads on the search
    results page, Google only registers one ad impression per search. However,
    your reports will show multiple clicks if a Google user clicks on your ad
    more than once in a cached browser session.* Please note, if your ad
    appears on the second or third page of search results in addition to the
    first page, your ad will accrue an additional impression for each page
    that the user views.

    *You may see a certain amount of multiple clicks in your weblogs. These
    clicks represent legitimate users accessing your advertisement in expected
    ways. It's possible that a user would legitimately click on your ad more
    than once. For example, the user may be comparison shopping or returning
    to your site for more information. Additionally, some Internet Service
    Providers assign a single IP address to more than one user. In this case,
    multiple clicks from the same IP address doesn't mean that someone is
    clicking multiple times on your ad.

    Let me know if there is anything else that I can do to help.

    Sincerely,

    The Google AdWords Team
     
    RyanR1, Sep 17, 2007 IP