Yahoo beats Google in Customer Ratings!

ANN ARBOR, Mich. (AP) -- For the first time, search engine Yahoo Inc. beat rival Google Inc. on the University of Michigan's annual American Customer Satisfaction Index report, which was released Tuesday.

According to the report, Yahoo received a customer satisfaction score of 79 out of 100 on the report's scale. Google, meanwhile, came in with 78 points in its second consecutive yearly decline.

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I find that very easy to believe and I have predicted that for awhile!!

Google should hang on to this thought:

GREED will inprison us all!!

That was a good read!!

 

Even more surprising is AOL's customer satisfaction number of 67. I've never known anyone who was satisfied with AOL.

 

WOW! I personally don't like AOL

 

no body beats google
just check the views recieved for google and yahoo subforums on DP

 

You may want to actually read what the thread is about before making unrelated comments.

Seriously, it is not hard, just read the first post and the link provided - see not hard at all.

 

I am a big fan of Google, and although they are now the guys to beat, I think they are doing a great job. I must admit though, sometimes Google is just too thorough with their results turning up many listings that are not really user friendly...this is where Yahoo is beating them out in my opinion.

 

They may beat them on the basis that they ahve a portal where people browze.But when it comes to searc, people are still going to keep using gogole.

 

The points, 78 and 79, are very close, so I don't think Yahoo! has won that convincingly.....

 

Yeah and when Yahoo completely took up google's first place, Yahoo will become greed as well. The satan circle will continue...

 

There should be good competition for better result

 

What is your problem ?

it was just my general observation

 

I think the vast majority of us have felt google slipping for a while, however, once you are at the top there isn't really anywhere to go but down...I'm sure Google will get it together.

 

Hi there,

Thanks for all the feedback!

I just want to remind everybody about the Yahoo! Search Marketing blog as a great resource for news, tips and best practices for search marketing: http://www.ysmblog.com

I’m here on the message boards trying to help out and listening to what our advertisers are saying. You can also private message me with your question.

All the best,

YahooPete

 

But, still I think google is best. In Asia, Yahoo is marching always ahead of Google.

 

i'm sure among this 67%, Vincent Ferrari isn't included lol

(search him on youtube if you don't know who he is)

 

Yahoo! might have more points than Google but in my opinion, Google is still better than Yahoo! and it's the first thing that comes to ur mind when you want to search something!

 

I was just as astonished when I saw Yahoo was higher than Google on Alexa. I converted a long time ago and I am not giving up on Google.

 

yahoo is ( and has been for a long time) my second choice in a search engine. google still rules (most of the time anyways) for me!

 

Thats easy to believe, google is stuck up in so many ways...