I hear a lot of bad things about that company, I would not recommend them, but hopefully things turn around with your account. Best of luck.
Try them for a month or so but the only hosts I know that have only good reviews are Polurnet and Hostgator.
My brother uses them, says they have been fine so far... but then again, he hasn't uploaded his site up yet since it's still being worked on.
1and1.co.uk is a great host.. I have been with them for a few years now and i haven't had any problems.. I've heard lots of complaints about their US offerings.. ie: bad or slow customer support...
According to this page here: http://order.1and1.com/xml/order/We...E4D46812348D.TC60b?ac=OM.US.US775K05838T4810a they seem pretty good. I did a quick brief Google on them and really couldn't find any bad reviews but I just stopped after the first page, so maybe there was just some random group of people that had issues with them, but to my knowledge now, they may be reliable, so again good luck
If I were you I would search webhostingtalk.com for more information. I'm sure you will find plenty of threads about them.
someone also posted a similar thread here, that you may want to look at: http://forums.digitalpoint.com/showthread.php?t=406846
1and1 is an amazing host, everything you need, excellent support, reliable hosting, never had a problem, in the years i have been with them, only been down once for about 9 minutes according to my site monitor
i never used their service myself but i heard lots of bad comments about 1&1 so i would say dont go for them.