created my Google advertiser account about 2-3 years ago. I advertised my old website on google for short period of time. Couple weeks later I canceled the campaign and did not use my account till about a month ago. I have a new business now and wanted to start a new campaign. Was planning to spend like $1000 - 1500/m For some reason I couldn’t enter my billing information, contacted support and they told me that someone will help you with this issue shortly. I month later, I was still waiting for their reply. Yesterday I called support and they told me that Google support team have banned my account with no reason, no explanation and there is nothing they can do. I want to give them money for advertising and they just don't give a SHI*(sorry but I am pissed) I never broke any TOS and I only advertised with them for couple of weeks and of course I paid all fees. Any idea what I can do? Do you know may be a email of someone in the upper management that can resolve this issue for me? Thanks
Why don't you just ask them? They are obliged to give you a reason if you send in a support ticket. Might take a while, but it's something.
Gonna have to agree to that.. Hard telling not knowing...Just get in contact with them...I hear its hard to get back on the G mans good side once you get banned..Just be polite and dont seem like your getting pissy cause remember, your working for them in a way...
I said that only because they never ban you without reason. Find me a person that's had their account banned with no apparent reason, even after contact, and I'll eat my mouse.
this is the first time am hearing that google banned someone from the adwords, i thought they only ban publishers! anyways, there are other advertising networks, if google is not interested in your money just forget it!!
Expectin an answer from Google? Don't waste your time. Big Brother don't answer all questions. Thanks
Yet another case of... "go to hell! we dont give a damn" from google. very sorry to hear that happened to you too.
I have exhausted all options- calling them, emailing them for an answer. And YES I was banned for a no reason. I am advertising with yahoo to but paying like 80c a click ... I was looking for a direct upper management contact because the regular customer service representatives just don't give a sh** for my $2k a month