Need your suggestion : I have registered a domain through one website previous year and paid through my paypal account. I got domain cpanel details through eNom at that time because that website person told me that he registered my domain through one of reseller of eNom.com whichone is kyle.Inc. Now problem begins after 8 months. At that time (after 8 months) i can't login to my domain control panel because it said wrong user id or password. So i sent email to eNom and its reseller kyle.inc both regarding this issue. They issued me a password after 2 months whichone is same as previous. But now when i enter both (username and password), then i got message that 'Your account is disabled'. Then i sent them both another email asking this querry and they told me to contact Risk Management for further enquiry. Sent another 3-4 emails to Risk Management and they replied me at last that i have to submit A copy of my identification. A copy of the credit card used to refill the account (front and back) and a copy of the first page of the statement for the above listed credit card. How i send them credit card statment and credit card (front and back) because i have paid through my paypal to that website. So i have sent them all this things including [paypal email] through which i have paid. Now they says "Sorry you were the victim of a fraudster and we cannot release any domains registered through them." I have already sent email to ICANN regarding this issue and waiting for reply from them. Is there any other way to get that domain ??
I happened to have faced similar problem. You should create a new account with enom and contact their customer service via email and FAX. They helped me to fix the issue. Don't forget to fax, as they reply to faxes very fast... Send an email and its printout via fax.
Thanks for your suggestion. But i have already sent them all things but still they replied that they can't help me After opening an account there what to do next ??
Contact eNom, they are the only one who can help you. Like they recently helped their customers when one of their reseller "Registerfly" was playing dirty tactics. And, from next time.. never register a domain with such bogus companies. Always go with a quality one even if the price is couple of bucks more than the bad quality registrar.
Contacted eNom several times but no positive response from them till now. Thanks for your suggestion regarding domain registration through quality one registrar. Now only prefer godaddy and domainsite for all domain purchase.
If fraud issues were indeed involved, ICANN won't help. You'll have to take it up with eNom to find out what's going on.