Commision Junction - Sluggish support

Discussion in 'Commission Junction' started by login, Apr 9, 2007.

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  1. #1
    Is it just me or is it Commision Junction that dont have any respect for their affiliates. The support is veeeeeeeeeeeeeeery slow for me. Damn them.
     
    login, Apr 9, 2007 IP
  2. Kuraptka

    Kuraptka Peon

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    #2
    Not just you. Also me. I sent them a message a week ago and they never responded. They also told me they were gonna review my acct and get back to me after 15 days.. those 15 days are up. CJ sucks. NO arguging about it. NONE. ZIP. NADA. ZILCH! NIL! no, no. IIE!
     
    Kuraptka, Apr 9, 2007 IP
  3. tvmatt

    tvmatt Peon

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    #3
    Call them. Other than network quality issues (the last of mine took 2 WEEKS to get resolved!!!), calling after 72 hours usually gets the issue taken care of pretty quickly.
     
    tvmatt, Apr 9, 2007 IP
  4. login

    login Notable Member

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    #4
    Thats lousy. Commission Junction should take a look at how things are done other places. I mean even Paypal is not so slow although they stinks too. I wonder if Commission Junction is sloppy like that with the payments also.
     
    login, Apr 10, 2007 IP
  5. internetmarketingiq

    internetmarketingiq Well-Known Member

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    #5
    Calling is in fact faster.

    Keep in mind they have thousands and thousands of affiliate and just a few support staff.

    The more you make with them the better you'll be treated and the more prompt your replies.
     
    internetmarketingiq, Apr 13, 2007 IP
  6. 1EightT

    1EightT Guest

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    #6
    They must be busy cutting me checks :)
     
    1EightT, Apr 13, 2007 IP
  7. login

    login Notable Member

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    #7
    So they should hire more staff. Lazy cheap suckers.
     
    login, Apr 13, 2007 IP
  8. masquecompras

    masquecompras Active Member

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    #8
    i complete the form twice to be a advertiser ,and nothing, about 3 month now.

    never answers to me....
     
    masquecompras, Apr 13, 2007 IP
  9. apples2apple

    apples2apple Peon

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    #9
    Yesterday I sent an email and got my answer in about couple hours. :p
     
    apples2apple, Apr 14, 2007 IP
  10. HUNTERT45

    HUNTERT45 Peon

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    #10
    3 days to get a reply from CJ on a matter of money being taken out of my account - and they never resolved the matter.

    I have sent several e-mails and got nowhere

    I have lost trust in CJ
     
    HUNTERT45, Apr 14, 2007 IP