Since Vastal shut down their support forum and custormer service is virtually non existent. So I started this tread for all the custormers like me who have questions but there is no one to give you answers. QUESTION # 1 How do you edit (add and remove) the main menu? Rate Photos | Popular | Invite | Mail Box | Blog | Bookmarks | Forum | Groups | Events | Classifieds | Journal | Videos |Music Signup |
QUESTION 1 | <a href="groups.php" class="top_nav">Groups</a> | How do I make "groups" public without having people login in order to view the page? QUESTION 2 How do I add a feature to top_nav and have link to an html page. EXP. The feature "Test" link to "Test.htm"
The support forums at vastal are now open http://forums.vastal.com/index.php#3 They are answering questions for me, they always have. I am curious about how you say they have no customer service? You were smart enough to open this forum... Can you not send an email to support @ vastal whatever for your customer service? Perhaps it is the nature of your questions? When you buy a car, do you expect a mechanic to be on call at all times? I am happy with buddy zone... So happy, in fact, that I hired a coder to help me administrate it... It is not the fault of the buddy zone script writers that I dont know much about these things... I have to be responsible, and not blame them for my ignorance, which is great. (that is why I hired my own coder to help me with this) I suggest you do the same, you would be happier, and it would be more fair for the writers of this program.
Buddy Zone :: Social Networking Script SUPPORT FORUM -------------------------------------------------------------------------- Since Vastal put up their support forum and custormer service is getting better. I suggest all the custormers like me who have questions to visit http://forums.vastal.com/index.php#3
Members on my site reported to me that some parts of the script not working correctly. I was asking for help for a "2 months" now --"2 months" now The errors below 1: How many Friends Users have show a different number 2: Forgot password don't work 3: Users Birthday is off 4: Some people so they have problem logging in the there account. Thats all I can thinks about now!... But can someone fix this for me??? Vastal custormer service is still GARBAGE
Hello, I just checked my records, we had asked you to send in your ftp and mysql login information. Kindly, email that to support at vastal.com. Do not post them here or send them as a private message, kindly email them, and these problems you reported will be fixed. Thanks. Regards, Ankur Jain, Vastal I-Tech & Co. www.vastal.com www.bichdeyaar.com www.jobscarnival.com
"Kindly email them, and these problems you reported will be fixed." This statement is 100% Bullshit from vastal. An accurate statement from vastal would be "Kindly email them, and these problems you reported will be fixed SIX MONTHS FROM NOW."
No offense and I am not here to start a fight. But I have just one question, if you can answer that. Question: Who are you? The reason I ask is because after reading this post, we called the customer who reported these issues and asked him if he was really as dissatisfied by our service and software as it is being written here, and he said "He has not written anything anywhere except for on vastal.com forums". To top that the problems he mentioned were already fixed before the message of Kindly email us and your problems will be fixed in six months was posted. So, Kindly please clarify who you are? Because you are not the person who reported these problems to us? If you are not the person who reported these problems and is someone else, kindly email us your ftp and mysql login as well and these will be fixed for you as well. Again, This message is just to get clarification as to who you are? No insults intended or nothing, because we are confused with these messages still appearing, because we personally called the customer and he said he was happy with the software and just wanted these issues to be solved, which were. Thanks. Regards, For Vastal I-Tech & Co. www.vastal.com
Riya, Can I Import my buddy zone database to phpfox? I have over 100 members! How much will you charge me? Vastal, I have two comments for you: 1 Fix the errors before you sell the buddy zone script 2 Improve your bullshit customer service
Kindly email me the problems you are facing or let everyone know who you are by writing your real name and your domain name here. Otherwise everyone really knows who you are. For Vastal I-Tech & Co. www.vastal.com
So, now you want to start the childish games of sending same messages again and again. Great, lol people readers and my dear friends. I have proved my point to say who this person really is, do I really need to mention? For Vastal I-Tech & Co. www.vastal.com
Vastal I have two comments for you 1 Fix the errors before you sell the buddy zone script 2 Improve your bullshit customer service I find out phpfox customer service is garbage too. There support forum is down ---I don't want to go from one hell to a worst hell. Fuck PHPFOX
vastal Look how fast you reply to my message on this board. Reply to all your clients request for help just as fast---not 2 to 6 months and all your problem will be solved. You have a bad reputation for treating your clients like worthless shit. Fuck You
definately frustrating to pay so much and get such terrible customer service. I understand Inquiring Mind's frustration.
Yea I hear you on that. I just do not think the programmer of the Buddy zone has time to fix the errors and bugs and not enough time for customer service because he is so busy selling them. I really do not know what is the problem?? Anyone know the buddy zone good enough to help me fix a few problems because I am not getting no help at all. I spent all my money I had on it and have not enough money this year to pay for a programmer to help me If anyone else out there have a buddy zone script do you know what file I and find the welcome message in so I can edit it? P.S. I have version 2.0