Yahoo just charge me $400

By mistake I put my bid as $2. As in 4 hours they send me 200 visitors. The thing is I put my daily limit to $1. And they exceeded that. Can they still charge me $400. Even throught I said they should not exceed $30 in one month?

 

Have you tried emailing them?

 

Yes I did, I'm waiting for reply.

 

ouch, sorry to hear about that!

 

dagger!!!!!

 

Damn! let us know the outcome of this..

 

Yes, you can be charged more than your max amount. Read up on how their budgeting works.....

FYI, you can run your account in prepaid mode. That way when the money runs out, the clicks stop. You won't be charged any more.

 

I see, luckily my credit card was expired.

 

so they can charge me 13 times my monthly budget?

I believe it was in prepaid mode, because everything my budget went down to 0, they would be charge me another $30.

 

I don't know if that is lucky or not.

I once screwed up an upload and had bids of like $80 and up on some keywords. Was not fun having my budget eaten up by $50.00 clicks.

I believe there is a limit as to how much they can over-spend on your daily budget some ~20% or so, but I also think it might potentially extrapolate out of r the month, so they could potentially charge you like $36 in one day, if your budget was $1.00 a day. They would just shut your ads off the rest of the month.

That being said read up on the guidelines, and pick up the phone and give them a call.

 

I will call them tomorrow, $400 in day is way to much.

 

I think its lucky, because if they would of charged my credit card, there would be nothing I can do.
At least now I can fight it.
Not even one of the visitors converted.

 

This is a email I got right now.

"Hello Shahab

Our research indicates that you have bids set at amounts that deplete
your target daily budget with in a few clicks. We see many of your
listings have bids of $5 to $10 per click. Your daily budget is currently
set at $1. Our system will not be able to rotate your listings offline in
the time it takes for such a small number of clicks to occur, which
means that you are at risk of going over your budget on a regular basis.
This is likely to cause your listings to be kept offline for longer
periods of time in response, as well as to expose your account to the risk
of going over your target monthly budget.

At this time, we cannot honor your daily budget, as your bids have made
it impossible for us to keep to that amount. We recommend that you
either increase your budget or lower your bid amounts in order to allow our
systems to successfully carry out your request.

Sincerely,

Amanda Ward
Customer Solutions
Yahoo! Search Marketing"

 

So do you have to pay or not?

 

yes, what a political answer , I could not understand anything.

 

How can you place bids for 5$ and 10$ and place a daily limit of 1$ ....

Read that and follow it properly ....

And what do you mean your credit card was expired ? ... Are you a gazillionaire that you own so many credit cards that one of them expires and you don't know. Or you added your card knowing it was going to expire, so that you didn't have to pay them after they charged you ? Or maybe you were using one of those virtual credit cards with 2$ balances ...

In any case you are at wrong, you set the wrong budgets and you add an expired card .... and then you complain!

Abhishek

 

I have no idea.

 

I been with yahoo for one year, and my credit card expired on feb 2007, I did not give them a expire credit card. It was on their file for a year.
that was not my intention on not to pay them.

 

Why I'm I wrong, my daily budget was and has been $1per-day.

 

thats a horrid story hopefully you can get out of it since the clicks we ridiculously high and you had a limit. what did the yahoo rep say on the phone