We generated our monthly invoices today and it generated invoices from canceled customers as well as current customers and customers with credit balances. It turns out someone accidentally turned those 2 settings on, so we turned them off. However, we now had 974 invoices, and only about 600 customers that actually needed invoiced / billed. So we went in and searched for all the invoices from today, and hit delete all, so we can regenerate our invoices for just those customers who owe us money. The problem is, many of our customers already paid, so they have 0 or negative balances. The delete all button skips closed invoices. Is there anyway to mass delete these closed invoices or will we have to go though and manually open each one?
Sounds like it's time to have a 'Take your kid to work' day. I'm sure little Jimmy will have loads of fun deleting invoices.
I guess that answers my question. We had to delete a few years of finance charges on a customer that finally paid up. What hell that was. Plus the "are you sure" questions after each delete.. Argh.. Is there an easier way? Thanx.