Account Disabled

Discussion in 'Google AdWords' started by Velocity, Jan 9, 2007.

  1. #1
    I just tried to log into my adwords account and got the message that my account was disabled. Never got an email from them or any notice whatsoever.

    I have contacted them but got this:

    Thanks for reporting your disabled account. We'll follow up with you only if we require more information or if we have additional information to share.

    So I am writing here just to get some insight if they do not follow up with me.

    I did not advertise anything illegal, in fact, I have been using adwords for many months (with same settings) and everything was fine.

    The only changes I have made was updating email address and increasing my CPC. This has been done a few days ago.

    What are common reasons for accounts getting disabled? I would appreciate any help so I can figure out if I did anything wrong.
    I cannot believe that they did not even send me an email regarding this :mad:
    My budget was $300 per month. Was my budget too small?

    Thanks
     
    Velocity, Jan 9, 2007 IP
  2. GuyFromChicago

    GuyFromChicago Permanent Peon

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    #2
    I would call them.
     
    GuyFromChicago, Jan 9, 2007 IP
  3. toddo14

    toddo14 Banned

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    #3
    No they wouldn't deactivate you for having a low budget. Send them an email and ask them what's up.
     
    toddo14, Jan 9, 2007 IP
  4. dimi

    dimi Peon

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    #4
    you can try to create another account and operate with it
     
    dimi, Jan 10, 2007 IP
  5. Velocity

    Velocity Well-Known Member

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    #5
    Thanks for your responses so far.
    I have contacted them a few days ago, so if they do not respond during the next few days I will definitely call them.
    I doubt that creating another account would work. It would be better to figure out why in the world they disabled this one, so the same thing does not happen again.
     
    Velocity, Jan 10, 2007 IP
  6. Micromag

    Micromag Well-Known Member

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    #6
    So, what happened?
     
    Micromag, Feb 2, 2007 IP
  7. n vijayanand

    n vijayanand Peon

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    #7
    My guess is that some errors in system would have happened dont worry every thing will go fine
     
    n vijayanand, Feb 2, 2007 IP
  8. Velocity

    Velocity Well-Known Member

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    #8
    Hey everyone,

    I suppose I should update in case someone else experiences the same problem.
    Well what happened is that they disabled my account for security reasons, after I tried changing an email addresse. But they did not disabled my ads from showing.
    So they made me a bill of almost $200 while account was "disabled". Plus ads started showing everywhere, while I had it targeted to 5 states in the US.
    So they refunded me the whole amount, and I did not even ask for it.
    AdWords support had taken care of the whole thing pretty fast and to my complete satisfaction :)
     
    Velocity, Feb 8, 2007 IP
    Micromag likes this.
  9. Micromag

    Micromag Well-Known Member

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    #9
    Thanks for the return, its an interesting case ;)
     
    Micromag, Feb 8, 2007 IP
  10. Telmari

    Telmari Active Member

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    #10
    Good to know Velocity, thanks for the update.

    -T
     
    Telmari, Feb 8, 2007 IP
  11. Scriptona

    Scriptona Notable Member

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    #11
    Congrats dude
     
    Scriptona, Feb 9, 2007 IP
  12. Seleno

    Seleno Peon

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    #12
    try yahoo search marketing,it will be better than wasting time with adwords
     
    Seleno, Feb 9, 2007 IP