Facebook is the best social media channel for business communication. I have seen many people using Facebook audience insights tool to build their business and believe me they have taken their business to really big heights. Because you also know it very well that Facebook has been one of the best platforms to attract your audience towards your business and in majority cases it has been proved that Facebook plays a vital role in building in any business specially if it is an online store. You can view the following guide if you are willing to gain huge number of sales on Facebook for your business. https://www.withintheflow.com/social-media-marketing/facebook-audience-insights-hacks/
Facebook. Even with recent leaks and negative press, Facebook is still the most popular social media network, and every business should have a Facebook page.
The best social media is the one you own. Getting your clients email addresses is the best way to communicate with them via newsletters and surveys. Besides that, you'll have to be everywhere with relevant content - Facebook & Instagram, Pinterest, Twitter, LinkedIn. Wherever your clients are, you'll have to be.
That depends on the business and target audience. I'd still say Facebook as it has the largest number of users among social networks and is fairly easy to use. It's great to have accounts for business communication on other social media sites like Instagram, Twitter, Pinterest, Snapchat, etc too. However, it's not about the quantity, but the quality - good and up to date content and engagement in communication with customers is the key.
To know the target audience better and facilitate better communication and engagement Facebook, Instagram, LinkedIn are very easy to unleash all the potential of social media for your business!
for business Linkedin will be the best i think , if you want to promote maybe some of your products it can be , Facebook and instagram .
Each social media platform has its strengths. You can use each platform to highlight the reputation of your business in a unique and fortified manner. For example: If you are focused on customer service, facebook and instagram can be good choices, if you want to polish brand image, linkedin can be a good idea and so on. So leverage each platform according to their advantages and how you can use them to advertise your brand properly.
Linkedin surely is best for business communication. You can do it only to some extent on Facebook. Twitter? Maybe. Instagram and Snapchat - no way! Also, if you want then you can join business forums and communities. For marketing a business to consumers then all of these platforms are really good.
I think you have to take a look at the Buyer Persona of the business before you can really decide. For example, if we're talking about a fashion business for a younger target market then Instagram is a great way to really connect with a younger audience, and an easier way to use influencers. However, if we're talking about a product or service that will work B2B then LinkedIn will be a lot more professional... you can't really use the same platform for every consumer!
I disagree! I believe that Instagram and Snapchat both have the opportunity to be used as ways to make sales as a business, it would be especially vital to use these if the target consumer is younger.
Look we all answering based on our guesses. The thread says "social media for business communication". I answered what I gathered from the post. I gathered that they are looking for B2B and not B2C. Also, when you are talking about B2C you have to know what kind of consumer is he looking for. You are right that Instagram and Snapchat will work if the consumer is younger, but see the point is topic is so vague and lacks details. So, I told him what I could best understand from the topic.