A few days ago i have set my birthday to my actual birthday so twiter noticed that i didnt have 13 years when i originaly created the account (4 years ago) Thankfully my mom agreed to help me with this and gave her ID card and birth certificate. We sent pictures of it but they couldnt confirm it. Thing is, we are from croatia so im not sure if i just need to get better pictures or something else to get it verify our information
They can't confirm it due to the fact that the info presented to them is written in Croation and not in English. There is likely a translation issue at the very least.
How could they verify that your translation is accurate? They don't have the time or the will to bother with this. To them this is a minor matter and more trouble than it is worth. When you are big like Twitter you can become arrogant.