Fidelity Media Renovated SSP

Hello, please fix you ads asap!
Right now your ads reload or replace all web page with blank page with this source code:

<style type="text/css">.simple_overlay {display:none;z-index:1000000000;background-color:#000;width:7000px;height:7000px;border:1px solid #666;position:absolute;top:0px;left : 0px;}</style><div style="simple_overlay" class="simple_overlay" id="simple_overlay">&nbsp;</div>

Code (markup):

Please fix it asap, I'll remove all your ads until you solve this problem.

 

Please contact us directly specifiying your site url and ad tag size. You can contact us via chat on our website or at

 

After testing one by one all tags I found that the problem is only in tags 160x600 and 300x600.
All other tags (300x250, 728x90 and 320x50) have no problems, works fine. I do NOT use passback code from third network so the problem is not this.

May I ask, is it possible to put passback code from Revenuehits or Exoclick and they will work without problems?
Also do you offer Anti AdBlock tags, scripts or any other codes?
As an example I can say that Exoclick uses some script with NeverBlock.com and it works perfectly. Adblock abd Adblock+ can not block the ads anymore and this increases my revenue.

 

You can use practically any code as passbacks. We only check if it is executable (has no syntax errors) or does not point to malware, virus, etc.
As for now we do not use any Adblock bypass codes. We have some in development and might release it later this year.

Regarding the code you mentioned on the 160x600 and 300x600 - I gonna need your tag id's to track it. Please feel free to contact me by any means.

 

Well, thank you very much for your response. I will see what can I do, although the biggest part of my traffic is from Asia.

 

LOL, today only latam traffic is selling worse then asian. It's time to work really hard to grab some TIER 1 audience, if you really wanna get income.

 

I know, man. I'm trying everyday.

 

Know your traffic. Introducing more advanced report to FMX SSP users.
Knowing and understanding your audience is crucial to any publisher's success.
In our updated user interface we have added the tools for you to analyze what traffic is performing best on our platform.
Our detailed reports provide all the important metrics and dimensions, giving the power of data to your hands.
Using it you can easily see which size, geos or devices are providing the most revenue and adjust your supply accordingly.



Should you have any questions or help how to optimize your account please don't hesitate to contact our publishers support team.

 

Ad Units available to fmx SSP publishers.
We have the ad units to fit any site layout perfectly. With various sizes and formats the tags installations is easy and fun. Find the ones that will work best for you in Sites->Manage Tags
Or request almost any available IAB approved or custom tag size and format in Sites -> Request for a new Ad Tag

• Most popular in-page display and mobile formats (generated by default)

The code can be easily inserted in the text widget for sites on Wordpress or other CMS.

• Floating Ad formats (fits any layout, always on top)

Don’t have an empty spot to squeeze in any ads? Use floating banners!
They are displayed over sites content, providing high viewability and CTR for you and can be easily dismissed by your users with the close button.

• Additional IAB approved sizes

We can generate any tag size and format for you but recommend to stick with IAB approved formats like Half-page 300x600 or Vertical rectangle 240x400 (very common in CIS countries) for best performance. You can add a new ad tag to your dashboard in few clicks.

• In-mage and sticky bar

(Generated by request - contact your account manager or our support to get it )
You can utilize even more ad space on your site with these New responsive ad tags.
Turn Images into high yield ad spots. The ad banners will cover only small portion of the image with a transparent strip and small leaderboard banner.
Not very heavy image site? - No problem the strip with banner will be displayed at the bottom of the screen.
The ads are fully responsive and non-intrusive - they will fit any screen size, will be hidden if the page is scrolled to bottom, can run alongside regular ad tags without interference and will not be displayed at all if there is no banners for current user.

 

Hello, your issue has been resolved, please check your e-mail.
Should you have any further questions you can contact us at or via chat on our website.

 

Not very often I detect something like this, but they switch off such campaigns from my sites very fast after my request to Support

 

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May 2017 be filled with achievements, record highs, success and bring you thousands of new opportunities.Looking back, the year 2016 has been very fruitful for Fidelity Media and its supply partners. In coming 2017 year we will continue to work hard, implementing new advertising solutions and platform's services:
- New DSP partners.
- Header Bidding support.
- Plenty of new smaller improvements.

We are very grateful to our publishers, advertisers and partners for their close cooperation, enthusiasm, continued support and confidence.

Have a wonderful Holiday Season and a very Happy New Year!

Fidelity Media Holiday Schedule
Please note our schedule for this holiday season.
December 24th and 25th - office is closed.
December 26th till 28th - normal working hours.
December 29th till January 8th - office is closed.
January billing circle is delayed for one week and starts from January 9th.

You'll be able to reach out to stuff-on-duty with urgent request by or alternatively you may leave a message in the chat in your reporting interface.

 

Hello, Elias.
Please STOP you redirecting ads, audio ads, porn ads! If you don't stop these ads, I will stop using your services. Because of your ads, sometimes my website is redirecting to some porn chat sites. Fix your problems!!!
Redirecting ads are NOT allowed by Google and I risk a google ban! So remove these ads ASAP or I'll remove your ads ASAP!!!

 

If you want to address this issue please contact us via chat on the website or reach me out on skype elias[dot]fidelity.
We do not serve neither of those ads categories you mention. If you are sure it reached your site though fidelity tag - there might be an exploit.