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Hi Do you offer service of moving my site from the old hosting to you free? *i have cPanel in my current hosting. site size is <500 MB
Hello there! Yes we are happy to move them for you as long as your existing host is also using cPanel control panel with standard cPanel backups feature enabled. Feel free to contact us at if you have further enquiries!
Hello, We provide 24/7 helpdesk/email support. Most tickets are answered minutes after opening. Live chat is something we are experimenting with at the moment.
Thanks for the fast reply Great that you have a ticket system where people get answers within minutes. Regarding live chat, I think your site will benefit from it. Not only when it comes to technical support but also regarding sales. Many people wonder about several things, especially when it comes to hosting, and if you can answer their questions the chance is big that they will become customers.
Live chat is still something we are experimenting with. Based on our current results, there isn't really a high demand for it at the moment and ticket seems to suffice for most customers since most issues can be resolved more efficiently via a ticket than live chat.