My site is down

Discussion in 'Site & Server Administration' started by CarpCharacin, Aug 10, 2016.

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  1. #1
    It was up earlier. I just upgraded it. I used isitdowntight now and it says it up and web.archive.org aslo says is is up. It says that it took too long to respond. It is also happening on firefox, but to just me. It is not happening on any other sites. What should I do?
     
    CarpCharacin, Aug 10, 2016 IP
  2. CarpCharacin

    CarpCharacin Active Member

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    #2
    48 views and no replies? Can someone help me?
     
    CarpCharacin, Aug 10, 2016 IP
  3. sarahk

    sarahk iTamer Staff

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    #3
    All the "is it down" sites do is look for lack of connectivity and not lack of functionality.

    Having seen your other threads I'd recommend backing up and running the upgrade process on a dummy / test domain until you've ironed out all the problems.

    Oh, and with the tiny bit of information you gave it's hardly surprising that in an hour you didn't get a response.
     
    sarahk, Aug 10, 2016 IP
  4. CarpCharacin

    CarpCharacin Active Member

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    #4
    It is working for other people and just not me. Is it working for you? www.utahfishkeepers.us
     
    CarpCharacin, Aug 10, 2016 IP
  5. sarahk

    sarahk iTamer Staff

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    #5
    Up for me, did you move the hosting, perhaps your ipconfig needs to be flushed?
    CSS is screwed up, posts showing as times roman :ick:
     
    sarahk, Aug 10, 2016 IP
  6. CarpCharacin

    CarpCharacin Active Member

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    #6
    I was using a proxy to view it and the posts look fine. How do I flush my ipconfig? EDIT: I just flushed it and my site is still down. My site is broken :oops:
     
    Last edited: Aug 10, 2016
    CarpCharacin, Aug 10, 2016 IP
  7. zacharooni

    zacharooni Well-Known Member

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    #7
    Your site appears to be online and operational (clicking around on a few things works), and there are back-dated posts available to see, so the database seems operational. You're not getting anything in the way of console or network errors, so you have succeeded with the upgrade it seems, but perhaps you have a HOSTS file entry on your development/personal machine in question. Check it from mobile 4G and see if it works? If so, then check your HOSTS file to see if it has a different IP than the one shown here (whatsmydns.net).
     
    zacharooni, Aug 10, 2016 IP
  8. CarpCharacin

    CarpCharacin Active Member

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    #8
    What exactly are my hosts files? I just want to view my site. It works through a proxy.
     
    CarpCharacin, Aug 11, 2016 IP
  9. zacharooni

    zacharooni Well-Known Member

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    #9
    Rackspace has a pretty easy-to-follow guide for this on multiple platforms, for you to check:

    https://support.rackspace.com/how-to/modify-your-hosts-file/

    If you don't find an entry, this means you may have an extension, plugin, or other kind of proxy at the system level, perhaps and antivirus or firewall, that is interfering with the communication to your website from your computer. If it looks fine on other devices on other networks, then it's likely your PC is having the issue, not your site.
     
    zacharooni, Aug 11, 2016 IP
  10. SEOPearl

    SEOPearl Well-Known Member

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    #10
    Better you can get contact with your hosting support to get the clear solution!
     
    SEOPearl, Aug 11, 2016 IP
  11. CarpCharacin

    CarpCharacin Active Member

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    #11
    I did that and there are no entries. I need to use my site now! What can I do to view my site? It works for everyone else.
     
    CarpCharacin, Aug 11, 2016 IP
  12. CarpCharacin

    CarpCharacin Active Member

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    #12
    Ok i contacted the host and it is fixed!
     
    CarpCharacin, Aug 11, 2016 IP