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Electric went out when I was on computer

Discussion in 'Yahoo' started by Robert Goodson, Mar 29, 2016.

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  1. #1
    The electric went out and I was on the computer. It scrambled everything. Little by little when restarting the system it came back all but yahoo. I am stuck on basic version and I can not sign in from the home page. I am signed in but not cause I did in from the home page. It just stayed signed it. I can get it to the email but it is stuck on basic version. The icon to update to the full version is not there so I am stuck. I have no idea how to fix it. I have also used recovery back as far as I could go back. No help. Is there any help for me?
     
    Robert Goodson, Mar 29, 2016 IP
  2. sarahk

    sarahk iTamer Staff

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    #2
    Yahoo isn't actually on your computer - it's a website you access. If a Ctrl+F5 doesn't do the trick you need to contact their support directly.
     
    sarahk, Mar 29, 2016 IP
  3. Robert Goodson

    Robert Goodson Peon

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    #3
    I did, no help.
     
    Robert Goodson, Mar 29, 2016 IP
  4. sarahk

    sarahk iTamer Staff

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    #4
    Yahoo support was no help?
     
    sarahk, Mar 29, 2016 IP
  5. danasurvey

    danasurvey Well-Known Member

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    #5
    Try clearing your cache (deleting cookies and temporary Internet files). It may help. Trying another browser may help too.
     
    danasurvey, Mar 29, 2016 IP