No realtime information with mobile phones

Discussion in 'Google Analytics' started by Marty1975, Jan 17, 2016.

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  1. #1
    Hello,

    I have a question.
    I juist installed google analytics on my website.
    It all works great and i am very happy with it.
    I only have one isue.
    When i go to my website with my samsung galaxy s6 no information is displayed.
    Is there a setting to turn on the tracking for mobile phones ?
     
    Marty1975, Jan 17, 2016 IP
  2. sarahk

    sarahk iTamer Staff

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    #2
    You shouldn't need to do anything - maybe you have something set differently on your phone

    I just pulled up the stats for a client

    upload_2016-1-18_9-54-29.png

    upload_2016-1-18_9-54-51.png
     
    sarahk, Jan 17, 2016 IP
  3. Angel452

    Angel452 Member

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    #3
    As SarahK said, it should be counting fine without any settlement, maybe you can wait for a couple of days, Google Analytics can be real slow to setup!
     
    Angel452, Jan 19, 2016 IP
  4. Rudra Pratap

    Rudra Pratap Member

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    #4
    yeah. Google Analytics (if configured correctly) will show you the traffic from mobile devices under Audience>Mobile>Overview.
     
    Rudra Pratap, Jan 19, 2016 IP
  5. Patricia Ann Lee

    Patricia Ann Lee Active Member

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    #5
    What do you mean by no information?
    Anyway, the best thing you can do for now is to run a test on a mobile device.
    You'll need to create another view on your analytics for testing purposes only, so you'll be able to know if it is working properly (real time).
     
    Patricia Ann Lee, Jan 19, 2016 IP