Just wanted to know your thoughts between using Stripe or Authorize.net for my payment gateway provider... Ive used Authorize a few years ago however the Stripe gateway is very unique & eye appealing, do you guys have any thoughts? Sorta like a pros/cons list perhaps, would be a huge help to hear some real feedback... Thanks for your time!
Stripe is good. Low commission and instant setup of your account. When I was using it about a year ago I was really pleased with the payouts. They hold your money for 7 days and then you can get paid every day for what you have earned 7 days ago. Really good for a cashflow of your business. However they don't operate world wide and are not available in some countries. Fraud protection is pretty bad and you have to monitor all the orders to avoid any chargebacks but it is easy and cheap to issue a refund if you feel the order is fraudulent. Basically a decent solution for average/small business.
Nice one - have you worked with Authorize in the past at all? I appreciate your help just want some honest info from ppl with personal experience ya know Thanks again
No, I haven't to be honest. Worked with Stripe and few others. But overall if your business is not high risk etc in my opinion Stripe is a perfect solution. But like I said you got to take fraud protection in your own hands as it is very easy for fraudsters to make a payment via stripe as they don't really have any filters.
Invaluable advice man... this is exactly the kind of advice i was looking for which you wont find from support reps from either companies They seem to be very busy blowing as much smoke up your a$$ as possible just to secure your business - so it is very much appreciated!
Why not just use PayPal? Customers can still pay with their credit card without needing PayPal account.
Unfortunately the vast majority of my end users are going to want to stay on-page & not be redirected through a payment service like Paypal... We found that in the beginning paypal killed our conversions when it came to losing our end users after the gateway appears... So for now we have decided to use skype & things seems to have improved drastically - If it were a different niche then Paypal wouldnt be a problem, but outside of the internet community most people still dont use paypal so it was just another obstacle in optimizing our submission process
As for Neteller - rates & the 10k limit on the card is what kept me from trying them. And if my users were a bit turned off / reticent to complete a paypal payment gateway, then the demographic is surely not going to be trustworthy of Skrill :\ Although i have used skrill in the past for some personal payments and liked it, just not good for the current project i'm on Thanks for the input though fionix!
Hey, I'm Andy - first time poster here. Thank you guys for this resource! Right on time! I've recently gotten approved to run a home warranty company. ACH transactions (I.e. E-checks) would be ideal as my customers may be with me for years and will have a monthly amount withdrawn each month. I would really don't want to have to worry about credit card expirations. However, upon applying to an ACH company, I was declined due to 'high risk business model'. Can anyone recommend either an ACH company that will work with home warranties or my next best solution? Thanks a million!
BluePay and also Authorize.net's echeck.net which was originally 'approved' until it went to underwriting. I've come to learn that the issue lies with the bank more than the processing company. Apparently this line of business has very high charge backs and are thus considered high risk. I've applied with a local company and have asked for some special consideration, but am about ready to nix the echeck option. Thanks very much for any tips.
I can't speak for bluepay but that does not surprise me about Authorize... they can be a real pain to work with now a days anyway so not a big deal. Its interesting to know that the home warranty business is considered so High-risk for volatility with charge backs... I would not have thought that was the case but I suppose it does make sense - however i can only imagine it is mostly due to the competition webmasters out there who are squeezing people into buying one & then not fully delivering what they promised. If it is all the same to your business, you should indeed consider 86'ing the e-check option - but only if it wont effect your business. If you are still having trouble finding a processor then send me a PM on here and I can put you in contact with a few friends of mine who either own / work for established boutique processors catering to High Risk If they cannot personally help ya then at least they can point you in the right direction And if worse comes to worse, let's not forget about simply using Paypal as your processor, which has an automatically integrated e-check processor built into the gateway!
Ahhh, thanks very much for the PayPal option. I'm going to look in to that. I'll see how this local company does and may be reaching out. I appreciate the help. With my business being primarily subscription based, it's not a deal breaker to not have echeck, but would certainly increase customer retention. Also, it's long term contracts so I would run in to the issue of cards expiring (or being reissued due to data breaches for example) and it could impact my business greatly. Thanks so much!