LiveChat Services? Cost? Info?

Discussion in 'General Marketing' started by LemonAden, Dec 13, 2006.

  1. #1
    I am looking to impliment a 'livechat' feature onto my company website for support and marketing purpouses.

    Does anyone know of any cheap livechat services? Scripts? Anything?
     
    LemonAden, Dec 13, 2006 IP
  2. kandeman

    kandeman Peon

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    #2
    Hi,

    I found an open source script here
    http://www.craftysyntax.com/
    Site looks a bit spammy but I think that's just bad design ;)

    I hope my reply helped you ..

    Kind regards
     
    kandeman, Dec 13, 2006 IP
  3. LemonAden

    LemonAden Peon

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    #3
    thanks for the link. I am probably going to go with something that is not free. We are looking for it to be a company, with tech support and a monthly fee. Just looking for the right one at the best price.

    So far i have been in touch with

    www.liveperson.com & www.boldchat.com . Boldchat seems great, but its expensive.
     
    LemonAden, Dec 13, 2006 IP
  4. ishan

    ishan Prominent Member

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    #4
    I have a script which does this. I havent got a demo. I have resale rights for that script & can sell it to you for $12. No monthly charges.
    Let me know. If you dont like it after using it just let me know & I will refund you the money
     
    ishan, Dec 13, 2006 IP
  5. LemonAden

    LemonAden Peon

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    #5
    I would need to try it first. Its for my company, not for me. They wont buy anything without seeing a demo.

    If i try it, and they like it, i will pay. Thats the only way they will let me do it.
     
    LemonAden, Dec 13, 2006 IP
  6. ishan

    ishan Prominent Member

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    #6
    Ok..I will install it on my site & send you the link . This way you will be able to see the demo.
     
    ishan, Dec 13, 2006 IP
  7. LemonAden

    LemonAden Peon

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    #7
    thanks so much man!! Pm me the link



    Aden
     
    LemonAden, Dec 13, 2006 IP
  8. ishan

    ishan Prominent Member

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    #8
    Pmed you. Let me know
     
    ishan, Dec 13, 2006 IP
  9. drig

    drig Peon

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    #9
    http://www.chatstat.com is a pretty nice one.
     
    drig, Dec 13, 2006 IP
    LemonAden likes this.
  10. LemonAden

    LemonAden Peon

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    #10
    LemonAden, Dec 13, 2006 IP
  11. drig

    drig Peon

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    #11
    No problem. Its being started by the guy that started monstercommerce.com (I think that was the site) and has received some quality financial backing. Good luck.
     
    drig, Dec 13, 2006 IP
  12. MyBlueDog

    MyBlueDog Peon

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    #12
    Best in the business:
    PHP Live Support dot com
    $89 one time.
     
    MyBlueDog, Dec 13, 2006 IP
  13. oziman

    oziman Active Member

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    #13
    Paid OffSite:
    Live Chat - the best in the business. If you can afford it, do so.
    Bold Chat

    Free OffSite:
    ZaZaChat - tried it, works well.

    Free OnSite Scripts:
    Crafty Syntax - a bit clumsy
    Help Center Live (My favorite).

    Where I work we use LiveChat, because we have a budget for that. For personal projects, where my budget is less, I use either ZaZa or HCL.

    Ari
     
    oziman, Dec 14, 2006 IP
  14. zinruss

    zinruss Notable Member

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    #14
    Crafty Syntax Live Help
    Homepage: http://www.craftysyntax.com/
    Disk space required: 4.28 MB

    Help Center Live
    Homepage: http://www.helpcenterlive.com/
    Disk space required: 3.32 MB

    You can install them via Fantastico
     
    zinruss, Dec 14, 2006 IP
  15. SEOdir.net

    SEOdir.net Banned

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    #15
    wow, chatstat is a good one!
     
    SEOdir.net, Dec 14, 2006 IP
  16. LemonAden

    LemonAden Peon

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    #16


    yeah, we tested it yesterday.. minus a few bugs (which they are going to fix for free), its a damn amazing program!
     
    LemonAden, Dec 14, 2006 IP
  17. drig

    drig Peon

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    #17
    Agreed man, they have really come through on this program. Glad you like it as well.
     
    drig, Dec 14, 2006 IP
  18. rakeback

    rakeback Peon

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    #18
    I will be needing support software, and will test some of these.

    Has anyone got anything to say of http://www.liveperson.com? Its feature list looks fine.
     
    rakeback, Feb 5, 2007 IP
  19. adeelraza

    adeelraza Peon

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    #19
    If you are looking for a community live chat room, this is a good one: http://www.gixaw.com/. I've been using it for support and its been turning out pretty good :)
     
    adeelraza, Feb 6, 2007 IP
  20. livechatdir

    livechatdir Peon

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    #20
    We have a live chat software directory (LivechatDir), so that should give you guys a lot of options.

    Our 2007 pick is Liveperson (read complete review) and we recommend it to any serious business who wants a bug free, scalable and hosted solution with 24/7 support.

    There are some other good solutions out there which made it to our "Popular List" on Livechatdir.com.

    Open source solutions such as www.craftysyntax.com and www.helpcenterlive.com do get the job done, but then they are not bug free and not suggested if you are serious about live customer support.

    We have researched and tested hundreds of live chat software over last 3 years, only to find out that you get what you pay for. Don't expect a free or a $20 software vendor to offer you support 24/7.

    Just a few vendors including LivePerson are a true value for money if you are looking for live chat.

    Again, if you find another good piece of live chat software, do suggest us for our directory, but I think our current 2007 research should help.
     
    livechatdir, Feb 6, 2007 IP