Can anyone recommend a good live chat tool for using on a website. Ideally one which will help increase engagement from users. i.e. noticeable. I currently use Zopim but find that engagement is quite poor from users starting conversations. I'd like to try an new live chat, one which helps increase conversions. Any suggestions welcome!
I do use Zopim on my website, but another alternative is vCita. Your visitors can also schedule a conversation with you. That's a wordpress plugin. And they have a website too. Check them out
Neat tool! Maybe litlle poor design... But also, it's free. ?? Seem to me more to be a "outsourced personal calendar" meaning other people can fill your agenda with meetings. (Maybe I didn't see the chat part?) Wow...! That seems to be a fantastic tool! *** I also have a great interest in these things!
vCita is a little bit more advanced, if you want to schedule meeting with people, that's kinda more official. But Zopim is good. They have a free version and the paid one. I personally use the free one, because I don't spend all of the time on my website, so when someone leaves me a message, I get a notification on my email address. The design is great too, and I think that's one of the best ones
I think your demands may differ from the kind as I'm looking at. I get the impression, from the post, that for you it would not be the big difference to just put your e-mail address on the site... Well! It suit your needs and that's a good thing!
I think the best I know is Livechatinc but their price is a bit higher compared to others on the market. But hey, if what it needs to be done to get more sales, then you should try.