Forgot Adwords login info and Automatic Payments are set-up :-(

Discussion in 'Google AdWords' started by narubi, Aug 25, 2014.

  1. #1
    Hi I made an Adwords account long time ago and forgot the login info. Automatic Payments are set-up, so once in a while Adwords automatically charges my bank account. I don't want to have the campaign in that account running anymore and would like to cancel the automatic payments. What can I do? :-(

    Thanks for any advice..
     
    narubi, Aug 25, 2014 IP
  2. Fer0

    Fer0 Active Member

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    #2
    Call Google AdWords support for your country.
     
    Fer0, Aug 27, 2014 IP
  3. Jigney

    Jigney Active Member

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    #3
    Hello,
    You can call Google Directly and ask them for support, they will be able to solve your issue. Also check if your campaign is active or not by searching your keywords in Google. You can also try by login in to your Accounts which you normally use. Try login in to your account by Email-ids which you are using and try to do forgot password for that account. Once you logged in to your account you can stop automatic payment from billing tab.
     
    Jigney, Sep 9, 2014 IP
  4. jewelraz

    jewelraz Active Member

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    #4
    Sorry to hear your condition. What email address you used while creating an account on adwords? Did you try with "forgot password" option? If you can remember your email address then you can ask in Google support, they might ask some questions for authentication like what is your mother maiden name (questions that you set as security concern while creating your account). Hope this helps. If not please reply in this thread.
     
    jewelraz, Sep 17, 2014 IP
  5. Effort Less

    Effort Less Greenhorn

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    #5
    You have to contact with Google Adwrods support team of your country. You may contact with them by mail.
     
    Effort Less, Oct 2, 2014 IP