Looks like they have come with new changes and they charge 1 EUR / monthly for inactive account. We would like to inform you of a change to the existing Service Fee available at the
May be your account is active and regularly login in your account. I did not login my account last 1+ year...
I believe Skrill Moneybookers will loose a lot customers this way by buy charging fees for inactive accounts. I haven't receive such notice because I have used my Skrill Moneybookers account within past 6 months. Has Skrill Moneybookers restored privilege for U.S. residents to upload and send money domestically and internationally?
Well, If your account remains inactive than 12 months. Anyway, they are at least decent of telling customers of charging 1 Euro in advance,not like Paypal who suddenly makes your account limited without any warning.
I hope I won't get guillotined for raising this old thread from the dead, but why open a new one, when I have a related question. Can someone confirm me, because they are not responding on support tickets and I don't trust them - Are these inactivity fees charged retroactively? I mean - in years? I opened account more than 5 years ago, but never did anything there. If I put some money now, will they suck 60 euros from it, retroactively for five years? Thank you
No way, Pedro. I'm not going to give one single euro. And just few euros won't give me the answer about whether they are taking the money for all 5 years or just one, for example. @fts I guess you just wanted to tickle my belly with your answer. Now I should PM you, to ask you about the details, and then you offer me money exchange and so on.
Not that long ago, we had our Skrill account with some money from a couple of our users on it. Just above 100 USD, nothing critical, but also nothing that interesting to care about and quickly withdraw. Then we just forgot about it for a few months it disappeared and when checked later, the balance was zero. Account history was full of these fees. I can also confirm that their support is extremely ignorant and does not often response. These fees were not charged retroactively for us, so the answer to your main question is NO. Yet still, I would not recommend Skrill to anyone.
Oh, thank you. If only there was a chance to delete the account and open a new one, that would be great. It's not that I have any wish to use them. It's just that it is pretty much the only option available for me on one site, for withdrawing, so this is why I asked. And I have no intention to pay any "inactivity" fee.
I can say that this also happened to us, reasonable amount from customers accounts, all gone from inactivity or other as the funds were not urgent for us, so they basically got free accounts! We dropped it as a payment option as soon as this was noticed.
Didn't received nothing similar, maybe because there are money on my account. But i think is not that nice email to receive. In this cases if the user don't use for some period the account is better to close it properly. It's not enough that takes a lot of fees for each transactions but also takes fees for inactive users, bad choice.
if you have money in your account its best to check once if they deducting or not. They simply deduct money no mail they send abt this .
I didn't find nothing on the payment stats, i hope that they didn't deducted nothing saying about. But if few $ was taken that's ok, because i need it right now, and soon probably i will close my skrill account.