Im required to do manual payment by bank wire by support staff

Discussion in 'Web Hosting' started by postcd, May 22, 2014.

  1. #1
    Hello,

    i had server with Server4you hosting company and i paid it via paypal subscription. But i cancelled paypal subscription and missed two payment that was left unpaid for around one month.
    Company deactivated my client accouunt so now i cant login and pay anything via paypal.
    They tell me they dont accept paypal when i dont have active client account with them and active account can be only when i have server with them...
    Im afraid to make direct payment to their bank account the support staff given me
     
    postcd, May 22, 2014 IP
  2. coolpavan

    coolpavan Well-Known Member

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    #2
    don't be afraid if it's given by the staff
    you can verify by talking to some other representative at different time

    if you want to stick to paypal then probably you can create a fresh account and restore a backup
     
    coolpavan, May 22, 2014 IP
  3. TIEro

    TIEro Active Member

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    #3
    See if they'll take a credit/debit card payment - that way you get the protection.
     
    TIEro, May 22, 2014 IP
  4. postcd

    postcd Well-Known Member

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    #4
    He expect i tell him CC details via phone or send them via email so they can add it to their gateway. Im really not ready to provide CC details other than https and directly myself to gateway.

    Im really pissed off he dont just activate my existing account and bother me like this while i hurry on server setup which i need from them.
     
    postcd, May 22, 2014 IP
  5. TIEro

    TIEro Active Member

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    #5
    Agreed - you don't want those details going through a third party if you can avoid it. Kinda makes the payment protection pointless if someone can just use your details anywhere they want. Still, if the company's trustworthy (I don't know them, so can't say), it's a reasonable alternative - you'll get payment protection and, if anything bad did happen, it would at least happen to the card and not directly on your bank account.

    You can't really complain about that, since you're in the situation because of missing payments. :)
     
    TIEro, May 22, 2014 IP