Premium Membership Request for Refund. Unauthorized transactions

Hello,

Well i had to search DP and see how admins and Shawn handle these situation and i received mixed reactions from many threads i searched, in some cases he refused but in others he was ok. My situation is not even similar to these members.

https://forums.digitalpoint.com/threads/is-premium-membership-charge-refundable.2636337/ vs. https://forums.digitalpoint.com/threads/cancelling-premium-membership.2672725/

I have exchanged messages with Shawn on his profile and explained the situation relative to the unauthorized transactions https://forums.digitalpoint.com/members/digitalpoint.1/ and i wish for this situation to be resolved without any frustration.

There is back and forth argument of some sort, so i am sharing the picture below to proves my stance, and i really want my money refunded. At least the one that was recently charged on December 6 , 2013, i am not a premium member, so that $25 should be completely refunded while the other $25 charged on November 6, 2013 is the same case - Unauthorized transaction.

I have so many bills to pay and these charged bills i have never authorized them, and i have canceled the auto/recruiting subscription when i first bought the premium membership on October 6. 2013, so i suspect it is a bug with DP subscription system, it can't be paypal mistake. Whatever Shawn is using is not working well and charged me without my knowledge. See below:



Thank you and i hope this situation doesn't become too stressful in term of dispute.

UPDATE 12/9/13 : Filed a dispute for unauthorized transactions and received my complete refund from Paypal for both Nov 6 and Dec 6. A justified decision on behalf of Paypal against what Shawn has done dragging this situation and abusing my privacy which he never respected as a seller. My only regret is what i had to go through dealing with this.

 

That is not true, what is more prove than the picture i showed? It shows i canceled it on October 6, 2013. How are you disputing this??? Your script is buggy and probably adds recruiting charges again and again without my permission (probably you should cancel this recruiting feature until this bug is addressed) . And the fact that i am not a premium member after i brought this situation and asked for a complete refund and for never be charged again and again, is awkward.

Are you going to take the $25 that was charged on December 6, 2013 even though I did not receive any merchandise or service for it, you're going to take this money ??

Also there is the other transaction for $25 from November 6, 2013 which is also unauthorized because i did cancel my subscription on October 6, 2013 as the picture proves it.

Can you please resolve this situation Shawn without dragging it and frustrating the situation?

 

Please remove this image or scrape my email from it, this is private information that i do not wish to share online - my email. I will pm you the subscription id of October 6 relative to when it was canceled. After looking into this bug, can you please refund me the charges that were unauthorized, the $50 ?

I have my server payment coming up on the 11th and i am struggling with it already that is why this situation is frustrating for me when it comes to bills, especially for something i did not authorize, i did not receive any service or merchandise from the payments you took without my awareness.

 

Ok, please scrape my email from the picture you shared, i don't need any spam or my email to be exposed publicly. I am an owner of a big website and i don't need my information scattered online along with the name.
Please scrape the email.

I can't find any transaction id other then the information you shared. I can also share the yellow note that says the subscription was canceled



I have my server bill on the 11th and this amount the $50 was taken from my bank without my knowledge - the unauthorized transactions for Nov 6 and Dec 6 (you can refund them and work this situation out with paypal, can you?) , do you know when you can issue the refund? Whether it is an issue on your side or paypal's in both cases the money should be refunded.

 

Are you going to remove my private information per my request, you appear to ignore all the aspect of my reply and post the part you like, i am starting to dislike this very much.

I am requesting for the private information to be scrapped before replying any further to this.

 

I know that part but i want my information to be scrapped from the image, it is my right.

I am asking for it to be removed. Why are you aggravating me and a mod here @Smyrl instead of replying properly she posts my private info arrogantly on my profile like why doing this?

 

Please remove my private info per my request, i don't know your private email do i?

If you're ok with this, please send me your private email and i will share it online in a pic as well. I never gave you any permission to share my info. Information like these should be shared in pm or emails.
And please refund the money that was taken without my awareness, and please don't drag this situation any further unless you are enjoying this?

 

ENOUGH, YOU'RE AGGRAVATING ME.

There is a difference between abusing your members private information to suit your own amusement and sharing it online and actually linking that information to a person.

 

Do you think you're funny? You're not funny and you're being unprofessional with the way you act.

Considering the fact the subscription was canceled, please simply click the "issue refund" button or take the email address for me you have on file and simply send the money back it is that simple. You and PayPal can work out why the payments are continuing to go through that is something you and them should work on your own time I simply have my bills to handle and want my money, back in the pocket where it belongs respectively.

 

Please delete my private info per my request first. I did not send you that info to your pm, it is within paypal so you are violating so many laws already, as well as inflicting me emotional damages by making me suffer emotionally. You have shared my email and made a connection with it, and any damage occur because of this matter, you will be responsible.

You are being negligent, and acting with reckless disregard by posting my information without my authority and permission. As well as by acting intentionally with malice due to the fact that you have said this "Ya, I know how you feel."

If you're serious about addressing this issue than you should act promptly.

 

If it was cancelled properly with Paypal, there is no way DP would be able to debit your Paypal account.

Merchants can try to charge you all they want, but if that subscription doesn't exist in your Paypal account, it won't go through. So this is not an issue with DP.