Can I Sue GoDaddy?

Here's the situation...

Yesterday I bought the domain spottedmonkey.com. I have a recipt for buying the name spottedmonkey.com. Today I log in to check it and change the DNS, and the site is listed as spottedmoneky.com, so somehow in the registration process, GoDaddy spelled the name wrong. So I go to check spottedmonkey.com, and somebody stole it (registered it last night). I call GoDaddy and tell them what happened, and they say the only thing they can do is give me my money back, because the domain spottedmonkey.com was registered through another service.


This is bull, I paid for the domain, I should get it. Can I sue?



Now I'm left with Spotted Monkey Directory (a .org).

 

thats definitely bullshit!
go sue!

im behind you bro!

 

I'm very skeptical about this. How can their automated stuff just mess up what you registered? Unless it is purposefully built into their code which I doubt very much.

Also, I will sue YourDaddy.

Eric

 

I have a recipt in my hand that says I registered www.spottedmonkey.com.

Ha...ha...ha?

 

Unless there is a way you can prove that the error was not on your part, there is nothing you could do about it IMO.
Do you have any evidence you could provide?

 

I have a recipt in my hand that says I bought www.spottedmonkey.com.

 

Ok, now what would be the costs associated with suing Godaddy?

 

Better take your bucks back , and get a new name don't get into a fight with those monks.

 

Why even try? It will be like suing google, impossible.

 

That sucks, you have the reciept.

I would be pissed.

 

The fact that I didn't get what I paid for, and they aren't doing anything about it.

I can't draw up any costs or figures because I'm not a lawyer. I made this thread to decide if it's worth it to spend money on a lawyer if my case is arguable enough. Yes GoDaddy will have the best lawyers in the business, but how can they get around that I have a recipt saying that I bought a domain name and didn't get it? I'm sure there are ways, but if I spend money to hire a good laywer, I could win if my case is arguable enough.

I made this thread to discuss if it is arguable enough or not .

 

How can you have a receipt in you hand? Godaddy sends a confirmation email, did you print it out

 

Have you run a spyware check?

Sound like someone hijacked your domain search and registered the domain while you were passing though all the annoying GoDaddy's screen before get into the checkout area.

 

Yeah.

That's possible, I was using iWebtools domain checker, and I spoke with someone and they told me iWebtool sends their logs to names.com I think it is. So they could have hijacked it.

Still, I have the receipt for a domain, but no domain.

 

Ive had this happen to me too. A confirmation email that clearly states the domain name paid for, only to find it was registered by someone else within an hour or so, leaving me with a supposedly misspelt domain.

Fair enough if its misspelt, but to have that happen and then have the actual domain registered within an hour or so by a third party is highly suspicious.

Its the confirmation email that tells the story. As far as Im concerned you should at least publicise it and ask for feedback from others whove been done over the same way. If you can afford it, and the confirmation email clearly states the desired domain name has been registered on your behalf - sue the f@ckers.

Their system does allow human intervention, so in my view theres plenty of scope for someone to be screwing with potentially lucrative registrations - I really dont care what the likelyhood - the fact is its happening.

PS: At the core of it is the fact that you didnt misspell the domain. If it were a man-in-the-middle type of thing, you still have the confirmation email clearly citing the correct domain name. Theres only one explanation for this. Haul their collective asses to court !!!

Good luck, I hope something significant comes of it for you.

JL

 

If somebody else registered the same domain around the same time, then their domain wouldn't have propogated all the DNS servers yet. So after you registered yours, both tried to propogate at the same time and the other dude's won.

I don't know how the spelling of the word changed though...

 

you can't register the same domain two times, knife. but the idiots at verisign have allowed a 3 day window to stop any registration, so your case is possible and if you hunt down some verisign proof, and make sure of your receipt, you would have a plausible case
Go for it
P.S. I am not a legal advisor and therefore cannot provide legal advice. The above was not legal advice

 

I just find it hard to believe that their automated process could screw up like that. I'm in the business of automated software and I don't see how that could happen. How does it add or remove a letter by accident? The way it stores data doesn't really allow this to happen.

Let's see an undeniable screenshot, not just a copy & paste. Make sure it's in PNG format too.

 

I can get a screen shot, I just have to scan the document. I'll post it up soon.

 

Scan the document? You had to have it on your computer to print it out in the first place.