The Official Payza Support Thread [Abandoned by Payza]

Hi Tarik
Yes, I just checked and it is credited. Do you know why it is $25 short. I paid the transfer fees this end and the first wire for verification is supposed to be free of charge.
Regards
Gary

 

hi,
Mr Marco

I don't know why u r ignore me and not replying my pm
please help me please

I made one withdrawal from my payza account to my Indian bank ( state bank of India) via wire
it still pending since 7 th September 2012
Reference Number E2BED-44122-F1C93


already 6 business days gone
please reply me please help me pleaseeeeeeeeeeee ..

 

this looks interesting, il check it out

 

Hello,

I have ordered a prepaid card on July 6, then Payza was shipped on 11 July. Now I still have NOT got it. I've tried to ask my local post office but they said that I don't have any mail or package.
Please tell me when I got refund and help me order a new one with express shipping.

• Date:July 06, 2012 12:00:00 AM
• Amount Sent:$19.95 USD
• Reference Number: A2BEA-6E625-6ED9C

I've send ticket, but got NO reply. Phone is not answer. Payza support on Facebook ignore my questions... What I can tell about your services?

 

Payza support is quite bad. I ask them for a simple question with regards to funding money into the account via bank and 48 hours still no answer.
Hope they can handle my request soon, but so far I'm not impressed with their support.

 

hi sir please reply me
i am still waiting for your answer


my withdraw is pending from 7 th
don't know why it takes ages

if this is your company support style then what people will do ?
u read my pms but u not responding
i don't know why

 

In deed their support is real BAD!!!
They still holding my $95 and doesn't even care about their clients, I just gave up on them. Maybe I will have to contact my lawyer about this soon.

 

94922-CCA0B-AE2C3I'm all retarded-like and cannot for the life of me, verify my account as I don't even have enough for a 25 cent gumball with my bank acct. I severely need the money from my payza to actually be sent instead of just pend. As I had tried to receive a check the first time and nothing came of it. I waited and waited and finally I checked it and it said it had been cancelled. I would greatly appreciate it if I could get that along with the account getting verified as I fear thats the only thing that's stopping me from getting any money..
The ticket info is:
Ticket ID: BKW-123-43924
Subject: I don't have enough funds..
Department: Account Verification Inquiries
Type: Issue
Status: Open
Priority: High
As for the reference number for the pending check, it is: 94922-CCA0B-AE2C3
Thanks very much for your time and support.

 

Things seems to be getting better now. My bank transfer withdrawal as I stated in my earlier post that was cancelled due to some difficulties and funds were remain unconverted from INR to USD. with Mr. Tarik help funds are now restored in my payza account. Also bank wire withdrawal is initiated and hope it gets completed soon. It seems things with payza are little messed up may be because of conversion of Alertpay to Payza. but if they keep working like this to resolve issues then soon I hope all the problems will be over and company will be working normally soon. I will be updating as soon as bank wire comes in my bank account.

 

Hi,
I made one withdrawal from my payza account to my bank
it still pending since 3 th September 2012
Reference Number 988C8-2BFF9-86AFF

can you please complete it for me
thanks

 

How long does exactly the term "You'll hear back soon on this." mean?

 

Hello How can get payza visa card?

 

Is this even being used any more? Do payza actually reply?

 

No they don't, Not for a long time! They are becoming a complete waste!

 

Ok, another failed transaction happened yesterday of $10, So now the total amount you guys are holding is $105 USD of mine...
You guys are robbers or something? I need my money back in either my Bank of My payza wallet!!!!

 

Opened 2 Disputes none have been answered or resolved


Reference Number 7B90E-8FA2F-17147

Reference Number 2686D-94496-20CD3

377$ and i tried calling payza, i am from India just resolve the disputes asap

 

3 days later and still no response Simply pathetic.

 

Hi Tarik,

So still no response from ANYONE at Payza, which is a problem for me. It's been too long with no update/response of any kind and that's a lot of money to have no idea whats going on. Also, the number that is listed for the US does not work when trying to call customer service!! What is going on? What is taking so long?

valux27

 

Hi isarawrrawr,

I think maybe the best bet for you is to submit verification documents. You can send a valid photo ID and recent proof of address to our verification support.

Here is our contact page, you'll see which department to send the docs from

https://helpdesk.payza.com/index.php?/Tickets/Submit

Kind regards,
Tarik

 

Hey everyone,

Remember, we don't check the forums on weekends. When it comes to withdrawals, we are a bit behind but are starting to catch up. If you've initiated an Indian bank transfer, you'll get an email explaining about the delays.

We will soon be hanging out more on the support section on our Facebook page. The app we're using at the moment is Get satisfaction, so feel free to get familiar with it while our presence there ramps up.