The Official Payza Support Thread [Abandoned by Payza]

Dear Payza Support,
So Now , Let me get that swift message (MT-103) as you said in your previous reply (Today Morning) ?????

 

I don't understand where the problem is. The problem is with Indian banking system as they are not accepting bank wire sent by you or the problem is that your banking partners not sent money in practical. if money is sent swift message can be given instantly. I think as you say your bank has sent the bank wire and I think its almost more than 20days now payza from there side should try to trace money and the problem why it has not reached in my bank account yet. As its also responsibility of payza that money should reach to right account and within in reasonable time as we fee full fee for the pazya services.

 

Totally agreed.

They owe me $879.61 and now I stopped funding or transfer anything to that account.

Anything from my side please let me know.

 

Now that I got reply from support, but my other main issue is still pending after submitting documents : [#UOI-230-94431]

Please get is solved soon.

thank you.

Regards

 

I got a new reply from their team, but that was really surprising, what they asked me to do since year, now they are saying we don't lookup on other accounts...

Issue is still there, no progress

Regards

 

I am not surprized at all.
They are lost in their mess.

Try Marco, he is the only one who can look into this (fast).

 

Still the problem is there.

 

Mr. Marco Yet another day past without any response which can solve my problem. yet another day gone in waiting for my money and wondering about that has payza has sent money in real or not. and as Friday will go there will be no response till monday 3days will be added to wait. Even with so many problems pending payza still won't work for weekends to solve them and close them. Don't know what to do else just keep waiting and praying for the news of my money and don't know till when i have to wait. Its becoming almost endless wait now.

 

Dear Marco

Still anxiously waiting for response from banking operations or yourself...really really worried as I'm already paying penalties for delayed payments to vendors. Please tell me if I should submit another ticket or what else I can do to get this resolved fast. I really hope you can help. Thank you and must appreciate your assistance in sorting this out fast. Mary

 

I have withdrawn $100 on 6th august but till date I have n't received anything from them.
I have contacted my bank several times but they said there is no wire for the,don't know what is happing...
I am from India and from past few years I was withdrawing without any problem
Transaction Details


Date: August 07, 2012 1:07:43 PM
Transaction Number: A1A58-5DE3F-A1E24
Withdrawal Method: By Bank Wire
Balance Name: Euros
Amount: €74.93 EUR
Transaction Details: -------

 

Dear Payza Support,
I have withdrawn $100 on 6th august but till date I have n't received anything from them.
I have contacted my bank several times but they said there is no wire for the,don't know what is happing...
I am from India and from past few years I was withdrawing without any problem
Transaction Details


Date: August 07, 2012 1:07:43 PM
Transaction Number: A1A58-5DE3F-A1E24
Withdrawal Method: By Bank Wire
Balance Name: Euros
Amount: €74.93 EUR
Transaction Details: -------

 

I have a question for Payza

I requested a check from Payza in which it stayed pending for about 7-8 days, in that period I emailed you guys a couple times and sent a twitter message but never heard back, eventually the check request shown completed so I didn't care about not being messaged as long as it was taken care of. But now I'm worried about where my check is, the check request transaction was listed completed on 8/13/2012 , but I still have not received it? Is something wrong? or is there anyway for me to confirm the check was sent out yet? I normally would not be concerned yet, but when I requested a check from Alertpay earlier in the year I had it very quick, can it normally take this long to receive a check?

The reference number is - 8AA45-E3518-4E3EA

 

i have sent you a reply check your inbox and i cant see reorder my card in my account come back qucikly as you can and solve it please thanx

 

Hi Marco, since 1 of August I have a dispute 18BC0-D1E25-AC84F escalated, but until now there are none response of Payza Support. I fear that someone can enjoy to take others money and Payza do nothing about! I was responsible to make the money transfer, but I asked to Payza to mediate a dispute and it appears that nothing happened. Why? Thank you
Best Regards

 

I was selected for order payza credit card.But when i try to order my card via 19.95$ payza says that this card is not available so that when i can order my card??
Can i pay now for card?
Thanks

 

i have sent you a msg 3 days ago why dont you reply and
i dont see reorder my card option in my account come back here bro and solve my problam
otherwise i wont talk to you !!!

 

Hello When i can order for payza debit card?? They tell me for order but its unavailable for order.Please inform me

 

Hello Mr. Marco What happened To my documents. It Monday and still no money till today and not even document with complete swift message. I am wondering now that your banking partners had sent money or not. and its about a month now and as I was told by my bank that if the wire is not received in 30days it gets returned automatic. So please if you have sent money please trace it and tell me where it is. As we pay you full fee its payza responsibility that we get our money in our bank account. Please reply Mr. Marco whats going on now.

 

Hello Marco,

I am also didn't received my withdrawn money yet, it's 1 month over now! Please give me swift message so only i can believe whether Payza sent money in real or not!

Reference No: CEAD9-00FD0-E10C9
Last Ticket id: ESZ-707-97050

I am waiting over 30 days, It's over $500, So Where is my Money ??,,
Please Trace it & Tell me if it's returned....

So Give me a Complete Swift Message(MT103) If Payza really Sent Money to my Bank,
Or Return My Money Back to my Payza Balance ...

Thank you!

 

Hey retorfaz, get back to us with a proof of deposit, this could be a scanned copy of the transaction receipt or even a screen shot of your online banking.

Thanks
Marco

Hey amasran,

Thanks for the comments, although we do allow for authorized exchangers ( linked bellow), Paypal and Pazya don't have an authorized exchanger.

https://www.payza.com/support/payza-authorized-exchangers/

Kind regards,
Marco

Hi no69_2007,

It looks like my team mate got back to you saying that a document was expired. Check your inbox, his reply should be there. Let me know as soon as you get back to the email so that I can get our team to follow up.

Thanks!

Marco

Hey seoflair,

I put in the request to get you a copy of the trace. Your bank will be able to locate the transaction with this document. Here is your request ticket Id number HIU-333-31587

Thanks
Marco

Hey obeselizard,

Looks like that check got sent out in the mail on the 13th. Takes about 4-10 business days before you get it in your mail box. Shouldn't be much longer before you see it in your mail box.

Kind regards,
Marco

Hi agtand,

It looks like our resolution specialists weren't able to successfully resolve your dispute. This can at times happen when the member in question has insufficient funds.

Kind regards,
Marco

Hi zakirhossain,

Pm me some account details so that I can get it checked out for you. thanks!
Marco