The Official Payza Support Thread [Abandoned by Payza]

Hi Marco,

As of now, it's still pending, yes hope "won't be much longer."

Sasukesan

 

Hi Marco,

Glad to hear your action.
To me, the key point is the reason behind "300 percent increase in demand", if it's just a temporary issue then the stopgap such as the ticket marathon can address but if it's a permanent increase caused by sudden membership growth etc, then you would need another fundamental solution.

Anyhow, hope things will improve quickly.

All the best.

Sasukesan

 

Hello,

I have made a withdrawal by Bank Transfer 10 days ago, today I could see the Current Status changed from Pending to Completed, but the money didn't reached my bank account. As I said in my support ticket, I have made a withdrawal on same bank account since Payza was still AlertPay and the trasnfer was successfully sent to me in 2-3 days. Here is my ticket details:
Ticket ID: *****
Subject: Withdrawal By Bank Transfer
Department: All Other My Money Inquiries
Type: Issue
Status: Open
Priority: High
Since I don't expect a response for my ticket very soon, I'm asking for your help in this issue. Thank you very much !

 

Just wanted to inform you that I have received 2 very fast bank transfer withdrawal from Payza.
1st tran ($100): Completed after 2 days
2nd tran ($460): Completed just after 1 day

I will say Payza is much better and quick on payment process than former AlertPay.
I believe if you have clean fund in your Payza account you can withdraw it faster than their commitment.

 

If status says completed, then withdrawal has been out from Payza. You should contact your Bank to know the update.
For me, it took 3 days and 1 day to receive 2 transfers in my bank account after status showed "completed".

 

Then I should wait a few days and see if I'll get the money. Thank you !

 

Thank you Payza Team for assiting me with a quick resolution... My Bank Wire has cleared!!!!! Could not ask for better service, from PAYZA...Jerry

 

you're lucky ... today it's been a month since I expect one bank wire from europe ...

 

Hi Mike916, Great to hear you got those checks in your mailbox today

Best regards!
Marco

Hi zephirus,

I have noticed that with Euro bank transfers, it can take and extra day or two before the completed funds show up on your bank account.
You should have the funds on your account shortly.

Kind regards,
Marco

Thanks DarkSlayer for sharing your experience with Payza.

Have a great end of day,
Marco

Hey n9lya, thanks for hanging in there! I'm glad things got sorted out for you. Let us know if anything else comes up.

All the best,
Marco

Hi sercus,

Check your available Payza balance, the issue should now be resolved. Let me know if otherwise.

All the best,
Marco

 

Hi Marco,

Reference to earlier post in quotes, I would really appreciate your urgent assistance to my pending matter. It is now 3 whole weeks since my money is still in "pending" status. I have already submitted one ticket - should I submit again to get some kind of response. I have to make urgent payments and I have to now pay a penality for late payment. I have also provided necessary supporting documents. What else must I do to get some kind of acknowledgement from PAYZA. Where else can I turn to for HELP! Appears you are the only one. Thank you for your quick response. Mary

 

Today 10th. Aug. NO RESPONSE HERE OR THERE !!!!!

 

I am unable to add funds to my payza account.
When I try to add fund with my visa debit card, it takes me to the secure code page, after entering secure code it gives an error, "Webpage is currently not available".
It was working fine some hours ago too.

 

Hi Marco,

Yes, I confirmed that the transaction shows "Completed", thank you for your follow-up.
However, the fund hasn't reached to my bank yet which may take a few days as someone also said.
I'll report when I finally receive in my bank account.

Sasukesan

 

Sorry Marco, this is still pending

 

I confirm that the money are now in my bank account. Thank you for your information!

 

Hello Mr, Marco my bank Withdrawal showing completed status since 23-07-12 Reference Number: 4BA3B-1760C-B09EB it has not came in my bank till now. When I contacted on your customer care Ticket ID: RPI-553-90850 Mr. Tarik Replied me with some trace id on 2nd august but when I took that trace id to bank they told me that it is useless and They need complete Swift message to locate the bank wire. Sir After trying to contact many times to your customer care. I have yet not received copy of complete swift message. Also money has not received in my bank account till today. Sir please help me. So that i can get my money.

 

what was payza previously known as?

 

hello
i cant withdraw funds to my bank account cause my account in payza not verified
[TABLE]
[TR]
[TD]how i can
[/TD]
[TD]verify my account(payza) i did sent you a message to your support before three days but there is not replay
[/TD]
[/TR]
[/TABLE]
please i hope from you to help me to became verified
thanks

 

hi there i have just orderd my payza card and i got confermation email
in the email they said i have to wait for 1-8 weeks
which i cant do i dont like to wait
i can pay the ups servies charges if you please send me my prepaid card with that ups
the ups is very fast and realible answer me if you can do thanx

You have successfully purchased an AlertPay Prepaid Card.
Once your card has been shipped, you can expect it to arrive in the mail in approximately 1-3 weeks in North America or 1-8 weeks outside of North America.


Farhan

 

Hi I have a Disputes in Progress Reference Number 18BC0-D1E25-AC84F can you tell me how is going? thank you best regards